Getting Support
If you have any questions or issues with Veeam Explorer for Oracle, you can visit Veeam R&D Forums or submit a support case on the Veeam Customer Support Portal.
Before you submit a support ticket, make sure that comprehensive information is provided to the Veeam Support Team. To do this, take the following steps:
- Perform the problematic operation with the extended logging mode enabled. For more information, see Enabling Extended Logging.
- Use the Export Logs wizard as described in the Exporting Logs section of the Veeam Backup & Replication User Guide. Make sure to export all logs for the relevant backup infrastructure components.