Licensing

To protect Salesforce tenants of your customers with Veeam Data Cloud for Salesforce you need to request a subscription-based license. For details, see Requesting Subscriptions.

The service is licensed per active Salesforce user, and only users with specific Salesforce user licenses count toward your purchased subscription. For more information, see this Veeam article.

The Veeam license is not required for the following cases:

• Salesforce users of sandbox tenants.
• Salesforce users of Salesforce trial tenants.

Subscription Expiration

If your subscription expires and you do not renew it, Veeam Data Cloud will handle your tenants and backed-up data according to the Veeam Data Cloud service agreement. For more information, see this Veeam article.