Non-Windows Server

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    Preparing Backup

    You can restore files from a backup of a physical server created with or without indexing.


    Veeam Agent for Mac does not support file system indexing.

    To prepare a backup with guest file indexing:

    1. Check for the following utilities to be installed on the server: mlocate, gzip, and tar. These utilities are required for file indexing. When you enable file indexing, Veeam Agent will prompt you to deploy them in case they are not found.
    2. Enable guest file system indexing in the backup job settings.

    For more information, see the File System Indexing section of the following guides:

    1. Run the backup job with guest file system indexing enabled.
    2. Make sure the indexing data is imported to Veeam backup database, and catalog data replication is completed successfully. For more information, see Performing Catalog Replication and Indexing.

    Whether you restore from a backup with or without guest file indexing, prepare a machine to operate as an FLR helper appliance.

    Preparing FLR Helper Appliance

    To perform guest file restore, configure an FLR helper appliance on the Veeam backup server with which Veeam Agent is integrated. FLR helper configuration is similar to that described in the Restoring VM Guest OS Files (Multi-OS) section of the Veeam Backup & Replication User Guide. The only difference is that for restore of a physical machine, you can configure a helper appliance to work on a machine running on the platform of your choice (VMware or Hyper-V). Helper appliance settings are saved in Veeam Backup & Replication database on per-user basis. The settings are applied each time the user starts file-level restore.

    When guest file-level restore is started from Veeam Backup Enterprise Manager, FLR helper configuration settings are obtained from the database of the Veeam backup server. If no FLR helper configuration is found for the current user account, Veeam Backup & Replication uses the default settings (set during the latest FLR appliance configuration process in Veeam backup console). Thus, before you start file-level restore from Enterprise Manager, make sure that FLR helper settings are configured on Veeam backup server.


    If you plan to deploy multiple FLR helper appliances to restore machines backed up by Veeam Agents integrated with different Veeam backup servers, their initial configuration should be performed on the backup servers. Centralized configuration from Veeam Backup Enterprise Manager is not supported.

    Other Prerequisites

    1. Make sure that the DNS name of the target (original) server where you plan to restore the files is resolved properly.
    2. During guest file restore to the original location, you are prompted for the credentials to access the target server. Specify a user name and password or private key for the account with sufficient access rights.