Using vSphere Self-Service Backup Portal

vSphere Self-Service Backup Portal is a tool for VMware vSphere users that facilitates operations with delegated VM protection, including VM restore and files restore. These operations do not require access to the Veeam Backup & Replication console. For backup and restore operations, tenants access vSphere Self-Service Backup Portal.

Accessing Portal

To access vSphere Self-Service Backup Portal:

  1. Open your web browser and enter the following address in the address bar:


For example:

  1. From the drop-down list, select a language that you want to use as the display language.

For more information, see Managing Languages.

  1. Log in using your credentials:
  • To log in with Enterprise Manager credentials:
  1. In the Username and Password fields, specify credentials of the domain user for which the Enterprise Manager administrator created a vSphere Self-Service Backup Portal tenant account. The username must be provided in the DOMAIN\Username format.
  2. To save the entered credentials for future access, select the Remain signed in option.
  3. Click Sign in.
  • To log in with single sign-on, click Use Single Sign-On (SSO). You will be redirected to the login webpage of the single sign-on service. Complete the sign-in procedure on the login page. If the account is already authenticated in the single sign-on service, you will immediately access the Enterprise Manager website.


The Use Single Sign-On (SSO) option is available if SAML authentication is configured for Veeam Backup Enterprise Manager. For more information, see Configuring SAML Authentication Settings.

Working with Portal

You can use vSphere Self-Service Backup Portal to perform the following operations:


If the Veeam Backup Enterprise Manager server is added to the Veeam ONE monitoring scope, the restore operations performed with vSphere Self-Service Backup Portal are included in the Restore Operator Activity report available in Veeam ONE.

Page updated 1/25/2024

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