Viewing Information About Enterprise Manager

You can view detailed information about Enterprise Manager and its components, URLs of REST API and Veeam Self-Service File Restore Portal, as well as the paths to the Enterprise Manager logs.

To view information about Enterprise Manager:

  1. Log in to Enterprise Manager using an administrative account.
  2. To open the Configuration view, click Configuration in the top right corner.
  3. Open the About section on the left of the Configuration view.

Enterprise Manager Logs

You can use Veeam Backup Enterprise Manager logs to submit a support ticket. To ensure that overall and comprehensive information is provided to Veeam Customer Support, send all log files when submitting a support ticket.

To download Enterprise Manager logs, in the About section of the Configuration view, click Download support logs.

Alternatively, you can find the Enterprise Manager log files on the Enterprise Manager server at the following paths:

  • Veeam Backup Enterprise Manager Service logs


  • Veeam Guest Catalog Service logs


  • Enterprise Manager web app logs


Viewing Information About Enterprise Manager