Changing Enterprise Manager Service Account

You can change the Veeam Backup Enterprise Manager service account or the account password that you provided during product installation. You may need to change account properties if you use a domain account as the Enterprise Manager service account. When you update the domain account password, you must manually update the service account password for Enterprise Manager.

When changing the service account, make sure that the new account has the required permissions. For more information, see Permissions.

To change the Enterprise Manager service account or service account password, follow these steps:

1. Log in as an Administrator to the machine where Enterprise Manager is installed.
2. Change the account of the VeeamEnterpriseManagerSvc service or update the account password:

1. Open Services.
2. Right-click the VeeamEnterpriseManagerSvc service and select Stop.
3. Right-click the VeeamEnterpriseManagerSvc service again, select Properties and open the Log on tab.
4. In the This account filed, specify the user name of the service account.
5. In the Password and Confirm password fields, enter the password for the service account.
6. Click OK.

3. To start the VeeamEnterpriseManagerSvc service, right-click the service and select Start.

Other Ways to Change Service Account

To change the Enterprise Manager service account, you can also perform the following steps:

1. Uninstall Enterprise Manager. For details, see Uninstalling Veeam Backup Enterprise Manager.
2. Re-install Enterprise Manager and specify a new service account during installation. For details, see Installing Veeam Backup Enterprise Manager.

Note that when you re-install Enterprise Manager, you must link it with the existing Enterprise Manager configuration database.