Exporting Logs to Veeam Backup Server

In this article

    If Veeam Agent is connected to the Veeam backup server as a member of the protection group for pre-installed Veeam Agents, Veeam Agent can collect product logs, export them to an archive file and send to the Veeam backup server. This operation may be required if you want to report an issue and need to attach log files to the support case.

    Keep in mind that this command is available only for Veeam Agent connected to the Veeam backup server as a member of the protection group for pre-installed Veeam Agents. To learn more, see the Protection Group Types section in the Agent Management Guide.

    To export logs, use the following command:

    veeamconfig mode exportdebuglogs

    Veeam Agent will collect logs, export them to an archive file with the name veeam_logs_<date>_<time>.tar.gz and save the archive to to the following folder on the Veeam backup server:

    C:\ProgramData\Veeam\Backup\Endpoint\Other\AgentLogs\<computer_name>

    where <computer_name> — name of the computer with Veeam Agent installed.

    Exporting Logs to Veeam Backup Server TIP

    You can also export logs to a local directory on the Veeam Agent computer. To learn more, see Exporting Product Logs.