How to Open Veeam Customer Support Call

If none of the above steps resolve your issue, then you may open a support call with Veeam. Information on contacting Veeam Customer Support and the Veeam support policy is available at the Veeam Customer Portal.

Note that you will need to produce a .zip file of diagnostic data to send to Veeam Customer Support, as described in Viewing and Exporting Logs. Attach this file to your support request with the problem description.