Marking Invoices as Paid and Unpaid

To track and record the payment status of invoices, you can mark invoices as paid and unpaid.

Required Privileges

To perform this task, a user must have one of the following roles assigned: Service Provider Global Administrator, Service Provider Administrator, Service Provider Operator, Service Provider Invoice Auditor.

Marking Invoices as Paid

When a client company pays an invoice, you must mark the invoice as paid. You can mark as paid invoices with the Unpaid and Overdue status.

To mark one or more invoices as paid:

For details, see Accessing Veeam Service Provider Console.

In the menu on the left, click Invoices.
On the All Invoices tab, click the Unpaid and Overdue icons next to the Status filter to show all unpaid invoices.
Select the necessary invoices in the list.
Click Mark as Paid.

Alternatively, you can right-click the necessary invoice and choose Mark as Paid.

Marking Invoices as Unpaid

You can mark as unpaid one or more invoices with the Paid status:

For details, see Accessing Veeam Service Provider Console.

In the menu on the left, click Invoices.
On the All Invoices tab, select the necessary invoices in the list.
Click Mark as Unpaid.

Alternatively, you can right-click the necessary invoice and choose Mark as Unpaid.