How to Obtain Management Agent Setup File

In this article

    To download the management agent setup file, you can use one of the following options.

    Required Privileges

    To perform this task, a user must have one of the following roles assigned: Service Provider Global Administrator, Service Provider Administrator, Service Provider Operator.

    Downloading Management Agent Setup File in Veeam Service Provider Console

    You can download the management agent setup file in Veeam Service Provider Console:

    1. Log in to Veeam Service Provider Console.

    For details, see Accessing Veeam Service Provider Console.

    1. In the menu on the left, click Discovery (for Service Provider Global Administrator, Service Provider Administrator) or Managed Computers (for Service Provider Operator).
    2. [For Service Provider Global Administrator, Service Provider Administrator] Open the Discovered Computers tab and navigate to Computers.
    3. At the top of the computers list, click Download Agent and select OS type: Windows, Linux or macOS.
    4. In the Download Management Agent window, specify management agent settings:
    • In the Company list, select an active company to which you want to assign the management agent. Selected company name will be added to the agent setup file name and the management agent will be preconfigured to connect to Veeam Service Provider Console with the selected company settings.

     

    • [For Veeam Agent for Microsoft Windows] In the OS type list, select the necessary operating system type (x32, x64).
    • In the Token expiry period field, specify time period for which you want to verify the management agent. Management agents installed after the specified period expires will not be able to connect to Veeam Service Provider Console automatically. Management agents that are already connected to Veeam Service Provider Console will not be affected. You will have to verify the agent manually by setting company to the agent. For details, see Setting Company to Management Agents.

     

    It is recommended to specify an expiry period of 6 months or less.

     

    Download Management Agent

    1. Click Download.

    The setup file will be saved to the default download location on your computer.

    Copying Management Agent Setup File Link from Veeam Service Provider Console

    You can copy the management agent setup file link from Veeam Service Provider Console:

    1. Log in to Veeam Service Provider Console.

    For details, see Accessing Veeam Service Provider Console.

    1. In the menu on the left, click Discovery (for Service Provider Global Administrator, Service Provider Administrator) or Managed Computers (for Service Provider Operator).
    2. [For Service Provider Global Administrator, Service Provider Administrator] Open the Discovered Computers tab and navigate to Computers.
    3. At the top of the computers list, click Download Agent and select OS type: Windows, Linux or macOS.
    4. In the Download Management Agent window, specify management agent settings:
    • In the Company list, select an active company to which you want to assign the management agent. Selected company name will be added to the agent setup file name and the management agent will be preconfigured to connect to Veeam Service Provider Console with the selected company settings.

     

    • [For Veeam Agent for Microsoft Windows] In the OS type list, select the necessary operating system type (x32, x64).
    • In the Token expiry period field, specify time period for which you want to verify the management agent. Management agents installed after the specified period expires will not be able to connect to Veeam Service Provider Console automatically. Management agents that are already connected to Veeam Service Provider Console will not be affected. You will have to verify the agent manually by setting company to the agent. For details, see Setting Company to Management Agents.

     

    It is recommended to specify an expiry period of 6 months or less.

     

    1. Click Create download link.

    Veeam Service Provider Console will generate a download link for the management agent.

    If after creating a download link, you have changed management agent settings, click New Link to generate a new download link.

    1. Click Copy to copy the download link.

    Copy Management Agent Link

    Downloading Management Agent Setup File Using Link in Welcome Email

    Company users can download the preconfigured management agent setup file using a link in the welcome email message that is sent to a Company Owner. For details, see Sending Welcome Email Message.