Applying Patches to Veeam Backup & Replication Servers

From time to time, you may obtain from Veeam Software patches aimed to fix known issues in the Veeam Backup & Replication software. Applying patches on individual backup servers in the client infrastructure may take a lot of time and effort. To streamline this process, you can apply patches to a group of Veeam Backup & Replication managed in Veeam Service Provider Console.

The procedure of applying patches to Veeam Backup & Replication servers is performed with the help of a master agent. The master agent obtains a patch file provided by the Reseller Portal user, uploads this file to client computers within the patching scope, and initiates the patching process on these computers.

Before You Begin

Before you start the procedure of applying patches:

  • Stop and disable all active jobs and finish all restore processes.
  • Close the Veeam Backup & Replication console on the servers to which you want to apply patches.

Required Privileges

To perform this task, a user must have one of the following roles assigned: Service Provider Global Administrator.

Applying Patches to Veeam Backup & Replication Servers

To apply a patch to a Veeam Backup & Replication:

  1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

  1. In the menu on the left, click Discovery.
  2. Open the Discovered Backup Servers tab.
  3. Select one or more backup servers in the list.
  4. At the top of the list, click Server Actions and choose Patch Backup Server.
  5. In the Patch Backup Server window, specify patching method:
  • To execute a file on the Veeam Backup & Replication server:
  1. From the Post-update action drop-down list, select Execute file.
  2. Click Browse and select a patch file that must be executed on the backup servers.
  • To replace files in the Veeam Backup & Replication installation folder and restart backup services:
  1. From the Post-update action drop-down list, select Replace files and restart Veeam backup services.
  2. Click Browse and select a patch file.
  3. Specify a path to the installation folder of a Veeam Backup & Replication server.
  4. Repeat steps ii–iii for all files that you want to replace.

Applying Patches to Veeam Backup & Replication Servers 

  1. Click Upload.

Veeam Service Provider Console will upload patch files to a Veeam Backup & Replication server and execute selected action. Do not close your browser tab until patching process is finished. To check patching progress and download patching session logs, click a link in the Patch Task Status column.

To complete patch installation, you might need to reboot the backup server. For details, see Rebooting Veeam Backup & Replication Servers.

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