Getting Started

To quickly get started with Veeam Service Provider Console, keep to the following sequence of steps:

  1. Configure notification settings.

Configure SMTP and notification settings that Veeam Service Provider Console will use to send out email notifications, such as alarm notifications, billing notifications and so on.

  1. Create your company profile.
  1. Provide company contact information.

Fill out information about the company that resells managed backup services.

  1. Customize the portal branding.

Customize portal, invoice and report appearance in accordance with your corporate branding.

  1. Create subscription plans.

Configure subscription plans that will be used to calculate the cost of managed backup services provided to companies.

  1. Add companies and systems to manage.
  1. Register company accounts.

Create accounts for companies that will act as consumers of managed backup services.

  1. Create company locations.

For companies that run multiple offices or business units, create locations to differentiate backup services and resources consumed by each office.

  1. Deploy Veeam Backup Agents and configure backup jobs.

Deploy Veeam backup agents on computers in client infrastructure, and configure backup job settings.

  1. Connect Veeam Backup & Replication servers.

Connect Veeam Backup & Replication servers that you plan to manage in Veeam Service Provider Console.

  1. Configure and schedule invoices.

Configure invoices, billing notifications, choose what types of invoices must be sent to companies, and specify invoice schedules.

  1. Configure backup reports.

Configure and run backup reports to check the efficiency of data protection, and make sure that you meet established RPO requirements.

  1. Configure alarm settings.

Check alarm settings, alarm response actions, and configure alarm assignment.

  1. Create new portal users.

To provide access to Veeam Service Provider Console to other employees in your company, create new portal users and assign the necessary user roles for them.


To perform configuration tasks, a user must have the Service Provider Global Administrator or Service Provider Administrator privileges in Veeam Service Provider Console. For details on users and privileges, see Managing Portal Users.