Veeam Service Provider Console 6.0
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Installing Veeam Backup Agents Manually

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    You can deploy Veeam backup agents on managed computers manually. This method does not require you to perform preliminary discovery of client computers in Veeam Service Provider Console. You can use one of the following installation methods.

    Prerequisites

    Before you install Veeam backup agents, check the following prerequisites:

    • Install Veeam Service Provider Console management agents on client computers.

    You can deploy management agents manually or using 3rd party automation tools.

    For details on deploying management agents, see Deploying Management Agents.

    For details on deploying management agents using 3rd party automation tools, see How to Deploy Windows Management Agents with GPO.

    • If you plan to apply a backup policy as part of the installation procedure, create a new backup policy or check and if necessary customize one of the predefined policies.

    For details, see Configuring Backup Policies.

    Deploying Veeam Backup Agents Automatically

    You can configure Veeam Service Provider Console to deploy Veeam backup agents on client computers automatically. In this case, Veeam Service Provider Console management agents on client computers will automatically download the Veeam backup agent setup file from the Veeam Installation Server over the Internet, install Veeam backup agent and assign a backup policy.

    Required Privileges

    To perform this task, a user must have the following role assigned: Service Provider Global Administrator, Service Provider Administrator.

    Deploying Veeam Backup Agents Automatically

    To configure auto deployment settings:

    1. Log in to Veeam Service Provider Console.

    For details, see Accessing Veeam Service Provider Console.

    1. In the menu on the left, click Discovery.
    2. Open the Discovered Computers tab and navigate to Computers.
    3. At the top of the list, click Change Settings to open the Auto Deployment Settings window.
    4. Make sure that the Accept new management agents toggle is set to On.

    If Veeam Service Provider Console is configured to accept new Veeam Service Provider Console management agents, they will be automatically registered with Veeam Service Provider Console.

    1. Set the Deploy backup agents toggle to On.

    If auto deployment is enabled, immediately after registration, Veeam Service Provider Console management agents will attempt to download the Veeam backup agent setup file from the Veeam Installation Server over the Internet, install Veeam backup agent and assign a backup policy that is specified in auto deployment settings.

    1. In the Windows/Linux/macOS backup policy to apply lists, select backup policies that must be assigned to configure Veeam backup agent job settings after automatic software deployment. Note that for automatic deployment you can assign only public and predefined backup policies.

    If you do not want to configure backup job settings after installation, choose No policy from the list.

    To create a new backup policy, click the Create New link. For details on backup policies, see Configuring Backup Policies.

    Auto Deployment Settings

    1. If necessary, enable read-only access mode for Veeam backup agents.

    For details on the read-only access mode for Veeam backup agents, see Enabling Read-Only Access Mode.

    1. [For Veeam Agent for Microsoft Windows] To push global settings for Veeam backup agents, click Configure and specify default global settings for Veeam Agent for Microsoft Windows. For details on the global settings for Veeam backup agents, see Configuring Global Settings for Veeam Agent for Microsoft Windows.
    2. Click Apply.

    For details on auto deployment settings, see Configuring Auto Deployment Settings.

    Note:

    To ensure that Veeam backup agent can be installed on client computers, make sure that:

    • Client computers are powered on.
    • Client computers on which you plan to install Veeam backup agent have access to the Internet.
    • [For Veeam Agent for Microsoft Windows] Client computers are configured to allow installation: the File and Printer Sharing (SMB-In) firewall rule must allow inbound traffic.
    • [For Veeam Agent for Linux and Veeam Agent for Mac] Make sure you have the root account or any user account with super user privileges on all client computers.

    Initiating Installation in Veeam Service Provider Console

    You can initiate installation of Veeam Agent for Linux and Veeam Agent for Microsoft Windows in Veeam Service Provider Console. After you initiate installation, Veeam Service Provider Console management agents on client computers will download the Veeam backup agents setup file from the Veeam Installation Server over the Internet, install Veeam backup agents and assign a backup policy.

    Required Privileges

    To perform this task, a user must have one of the following roles assigned: Service Provider Global Administrator, Service Provider Administrator, Service Provider Operator.

    Note:

    To ensure that Veeam backup agent can be installed on client computers, make sure that:

    • Client computers are powered on.
    • Client computers on which you plan to install Veeam backup agent have access to the Internet.
    • [For Veeam Agent for Microsoft Windows] Client computers are configured to allow installation: the File and Printer Sharing (SMB-In) firewall rule must allow inbound traffic.
    • [For Veeam Agent for Linux] Make sure you have the root account or any user account with super user privileges on all client computers.

    If for some reason, you cannot download the Veeam backup agent setup file from the Veeam Installation Server, you can obtain the supported version of the setup file, and place it by the C:\ProgramData\Veeam\Veeam Availability Console\AgentPackage\VeeamAgentWindows.exe path on a client computer. When you initiate installation in Veeam Service Provider Console, this setup file will be used to install Veeam backup agent on a client computer. To automate upload of setup files, you can use 3rd party tools, like GPO. To learn how to upload the Veeam Agent for Microsoft Windows setup file using GPO, see How to Upload Veeam Agent for Microsoft Windows Setup File to Client Computers with GPO.

    Initiating Installation in Veeam Service Provider Console

    To initiate Veeam backup agent installation:

    1. Log in to Veeam Service Provider Console.

    For details, see Accessing Veeam Service Provider Console.

    1. In the menu on the left, click Discovery (for Service Provider Global Administrator, Service Provider Administrator) or Managed Computers (for Service Provider Operator).
    2. Open the Discovered Computers tab and navigate to Computers (for Service Provider Global Administrator, Service Provider Administrator).
    3. Select check boxes next to the necessary computers.
    4. Click Install Backup Agent and select OS type: Windows or Linux.

    The Install Backup Agent window will pop up.

    1. In the Use guest OS credentials from section, select an account that will be used to upload setup files to client computers and start installation.

    The account must have local Administrator permissions on computers where you want to install Veeam backup agents.

    • Select Account specified in the discovery rule or in the management agent settings if you want to use for installation the same account that you specified for discovery of client computers, either in the master agent configuration or in the discovery rule settings.
    • Select The following user account if you want to specify an account different from the one that you used for discovery. You can select an account from the list or click New to specify credentials for a new account.
    1. In the Backup policy to apply list, choose a backup policy that must be applied as part of the installation process.

    If you allocated all cloud resources specified in the policy to the company, the chosen backup policy will be used to configure backup job settings after installing Veeam backup agents. You can select No policy if you do not want to configure backup job settings as part of installation.

    To view the selected policy details, click the Show link. To configure a new backup policy, click Create New and configure a new backup policy. For details, see Configuring Backup Policies.

    1. By default, the read-only access mode is enabled for all Veeam backup agents. To disable the read-only access mode for Veeam backup agents, set the Enable read-only UI access for the backup agent toggle to Off.

    For details on the read-only access mode for Veeam backup agents, see Enabling Read-Only Access Mode.

    1. [For Veeam Agent for Microsoft Windows] To push global settings for Veeam backup agents, click Configure and specify default global settings for Veeam Agent for Microsoft Windows. For details on the global settings for Veeam Agent for Microsoft Windows, see Configuring Global Settings for Veeam Agent for Microsoft Windows.
    2. Click Apply.
    3. Wait for the installation process to complete.

    The installation process may take up to several minutes.

    Initiate Installation Procedure

    Checking Installation Results

    To make sure that installation of Veeam backup agents has completed successfully, complete the following steps:

    1. Log in to Veeam Service Provider Console.

    For details, see Accessing Veeam Service Provider Console.

    1. In the menu on the left, click Discovery (for Service Provider Global Administrator, Service Provider Administrator) or Managed Computers (for Service Provider Operator).
    2. Open the Discovered Computers tab and navigate to Computers (for Service Provider Global Administrator, Service Provider Administrator).
    3. Find the necessary computers in the list.
    4. Check the value in the Deployment Status and Deployment Progress columns.

    If installation was successful, the Deployment Status status must be Success, and the Deployment Progress must be 100%.

    1. Click a link in the Deployment Status column to display session details of the installation procedure.

    In some cases, after installation you might need to perform additional operations. For example, if the setup detects a pending computer reboot, the list of installation session details, will display a warning notifying that reboot is required. To complete the installation, you can initiate computer reboot in Veeam Service Provider Console. For details, see Rebooting Remote Computers.

    Installing Veeam Backup Agents Outside Veeam Service Provider Console

    You can install Veeam backup agents outside Veeam Service Provider Console:

    1. Install Veeam backup agents on client computers.

    You can use the installation wizard or install the software in the unattended mode.

    For details on installing Veeam Agent for Microsoft Windows outside Veeam Service Provider Console, see section Installing Veeam Agent for Microsoft Windows in Unattended Mode of the Veeam Agent for Microsoft Windows User Guide.

    For details on installing Veeam Agent for Linux outside Veeam Service Provider Console, see section Installing Veeam Agent for Linux in Offline Mode of the Veeam Agent for Linux User Guide.

    1. Activate Veeam backup agents in Veeam Service Provider Console.

    For details, see Activating Veeam Backup Agents.

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