Veeam Service Provider Console 8.0
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Installing Veeam Backup & Replication

You can install Veeam Backup & Replication on discovered computers in client infrastructure. Veeam Service Provider Console will deploy its management agent on a discovered computer and install Veeam Backup & Replication in unattended mode.

For details on unattended installation, see section Installing Veeam Backup & Replication in Unattended Mode of the Veeam Backup & Replication User Guide for VMware vSphere and section Installing Veeam Backup & Replication in Unattended Mode of the Veeam Backup & Replication User Guide for Microsoft Hyper-V.

How Installation of Veeam Backup & Replication is Performed

Installation of Veeam Backup & Replication runs as follows:

  1. A backup administrator instructs Veeam Service Provider Console to install Veeam Backup & Replication on a discovered computer and configures installation settings.
  2. If Veeam Service Provider Console management agent is not installed on the remote computer, the master agent downloads the Veeam Service Provider Console management agent and Veeam Backup & Replication setup files from the Veeam Installation Server (over the Internet) or from the remote file share, uploads these files to the discovered computer, triggers management agent installation, and configures management agents to communicate with Veeam Service Provider Console.
  3. Veeam Service Provider Console management agent on the discovered computer provides Veeam Backup & Replication license from the selected source and triggers installation of Veeam Backup & Replication in unattended mode. After the installation is complete, Veeam Service Provider Console management agent connects Veeam Backup & Replication to Veeam Service Provider Console.

Required Privileges

To perform this task, a user must have one of the following roles assigned: Service Provider Global Administrator, Service Provider Administrator, Service Provider Operator.

Prerequisites

For details on system requirements for Veeam Backup & Replication servers, see the System Requirements section of the Veeam Backup & Replication User Guide.

In addition to requirements listed in the Veeam Backup & Replication User Guide, consider the following:

  • Make sure you have additional free space on the system disk on the machine on which you plan to install Veeam Backup & Replication. Veeam Service Provider Console will need extra space to download and unpack Veeam Backup & Replication setup file. You can check the setup file size on the first step of the wizard.
  • Make sure you have local administrator credentials for the machine on which you plan to install Veeam Backup & Replication.
  • To install Veeam Backup & Replication on a client computer, you must enable backup servers management for the client company. For details, see Step 5. Allocate Service Quota.

Note:

In Veeam Service Provider Console, you can install Veeam Backup & Replication version 12 or later. Veeam Service Provider Console does not support installation of Veeam Backup & Replication Community Edition.

Installing Veeam Backup & Replication

To initiate Veeam Backup & Replication installation:

  1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

  1. In the menu on the left, click Discovery (for Service Provider Global Administrator, Service Provider Administrator) or Managed Computers (for Service Provider Operator).
  2. Open the Discovered Computers tab and navigate to Computers (for Service Provider Global Administrator, Service Provider Administrator).
  3. Select the necessary computer in the list.
  4. At the top of the list, click Install Backup Server.

Alternatively, you can right-click the necessary computer and choose Install Backup Server.

Veeam Service Provider Console will open the Install Backup Server wizard.

  1. At the Source step of the wizard, specify location of the Veeam Backup & Replication distribution:
  • To use a latest distribution from Veeam Installation Server (over the Internet), select the Download the backup server setup file from a Veeam web server option.
  • To use a distribution stored on a remote file share, select the Use the backup server setup file from the remote file share option and specify remote file share location and credentials of an account that Veeam Service Provider Console will use to connect to the file share.

Specify Source Location

  1. At the Account step of the wizard, specify service account credentials. The account must have local administrator permissions on the remote computer.

Specify Service Account

  1. At the Setup Options step of the wizard, specify path to an XML file with installation parameters.

To create a configuration file, click Configuration File Sample to download the file template and fill in the necessary configuration parameters. For details on configuration parameters, see Configuration Parameters.

Provide Configuration File

  1. At the License step of the wizard, do one of the following:
  • To install license key configured in VCSP Pulse, select VCSP Pulse.

This option is available only if you have configured integration with VCSP Pulse. For details, see Integration with VCSP Pulse.

If this option is selected, the VCSP Pulse step will become available in the wizard.

  • To install license provided in configuration file, select Configuration file.
  • To upload license file from your computer, select Specified license file, click Browse and specify a path to the license file.

Provide License File

  1. [If you have selected VCSP Pulse at step 9] At the VCSP Pulse step of the wizard, select the necessary license key in the list.

It is not recommended to install one VCSP Pulse license in multiple products. If you have selected a license key that is already installed in another product and your service provider has enabled license management for your company, Veeam Service Provider Console will ask you to copy the license key. If you do not want to copy the license key, you can download the license file from VCSP Pulse and install it manually. Note that in license usage report Veeam Service Provider Console will add up points usage for all servers with the same license ID.

Select VCSP Pulse License

  1. At the Company Info step of the wizard, specify password for the Veeam Cloud Connect tenant account (for Native Veeam Cloud Connect tenant accounts) or credentials for the VMware Cloud Director organization administrator account (for VMware Cloud Director tenant accounts).

Provide Tenant Password

  1. At the Schedule step of the wizard, specify when you want to install Veeam Backup & Replication:
  • To install Veeam Backup & Replication immediately, select Deploy now.
  • To postpone installation, select Scheduled deployment and specify date and time when Veeam Backup & Replication will be installed.

You will be able to reschedule or cancel the installation using the link in the Scheduled Deployment column on the Discovered Computers tab.

If you want to reboot remote computers automatically during Veeam Backup & Replication installation, select the Reboot automatically if required check box. If you do not select the check box, you may need to reboot the backup server manually to complete installation. For details, see Rebooting Remote Computers.

Configure Deployment Schedule

  1. At the Summary step of the wizard, review installation settings and click Finish.

Review Deployment Settings

Checking Installation Results

To make sure that installation of Veeam Backup & Replication has completed successfully, complete the following steps:

  1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

  1. In the menu on the left, click Discovery (for Service Provider Global Administrator, Service Provider Administrator) or Managed Computers (for Service Provider Operator).
  2. Open the Discovered Computers tab and navigate to Computers (for Service Provider Global Administrator, Service Provider Administrator).
  3. Find the necessary computers in the list.
  4. Check the value in the Deployment Status and Deployment Progress columns.

If installation was successful, the Deployment Status must be Success, and the Deployment Progress must be 100%.

  1. Click a link in the Deployment Status column to display session details of the installation procedure.

If you want to cancel Veeam Backup & Replication installation, click Cancel Deployment. If the installation was canceled and the Deployment Status is Failed, click Clear Logs to update the status.

In some cases, after installation you may need to perform additional operations. For example, if the setup detects a pending computer reboot, the list of installation session details will display a warning notifying that reboot is required. To complete the installation, you can initiate computer reboot in Veeam Service Provider Console. For details, see Rebooting Remote Computers.

Configuration Parameters

The configuration file contains the following parameters:

Note that you must specify "1" in ACCEPT_EULA, ACCEPT_LICENSING_POLICY, ACCEPT_THIRDPARTY_LICENSES and ACCEPT_REQUIRED_SOFTWARE parameters to proceed with the installation.

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