Creating Location Users

In this article

    You can create new users with the Location User role. These users can only work with the functionality available in the Veeam Service Provider Console Client Portal. Data available to a Location User can be limited to one or more company locations, and the user can access data pertaining to all managed Veeam backup agents, Veeam Backup & Replication or Veeam Backup Enterprise Manager servers in these locations.

    To create a new Location User in Veeam Service Provider Console:

    1. Log in to Veeam Service Provider Console.

    For details, see Accessing Veeam Service Provider Console.

    1. In the menu on the left, click Companies.
    2. Select the necessary company in the list.
    3. At the top of the list, click Manage > Users.
    4. In the Users window, click New.

    Veeam Service Provider Console will launch the New User wizard.

    1. At the User Info step of the wizard, specify user title, first name, last name and email address.

    Veeam Service Provider Console can use this address to send email notifications, such as password reset notifications.

    Specify User Info

    1. At the Login Info step of the wizard, specify user credentials and choose a user role:
    1. In the Username, Password and Confirm password fields, type a user name and password.

    It is recommended to use a password that contains characters from at least 3 of the following categories: uppercase characters, lowercase characters, base 10 digits (0 through 9), non-alphanumeric characters. The recommended password length is 6 or more characters.

    1. In the Role field, choose Location User.

    Specify User Credentials and User Role

    1. At the Locations step of the wizard, select company locations whose data must be available for the user in the Client Portal.

    Specify Locations for a User

    1. At the At the Multi-Factor Authentication step of the wizard you can assign a second authentication factor to all company users. For details on MFA, see Configuring Multi-Factor Authentication.

    To enable MFA for the created user, set the Enforce the MFA access toggle to On. On the next authorization session, the user will be prompted to configure MFA.

    Creating Location Users 

    1. At the Summary step of the wizard, review user details and click Finish.

    Review User Details