Customizing Portal Branding

You can customize appearance of the Veeam Service Provider Console portal, invoices, backup reports and email notifications in accordance with your company branding. As part of the customization, you can perform the following tasks:

Choose a color scheme for the portal
Change the default portal website address
Change the default portal name
Replace the default logo displayed at the top left corner of the portal
Replace the default login page logo and graphics
Replace the default company logo displayed in invoices, backup reports and email notifications
Replace the default website icon (favicon)

Required Privileges

To perform this task, a user must have the following role assigned: Service Provider Global Administrator, Service Provider Administrator.

To customize portal branding:

For details, see Accessing Veeam Service Provider Console.

At the top right corner of the Veeam Service Provider Console window, click Configuration.
In the configuration menu on the left, click Company Info.
Open the Portal Branding tab.
In the Color scheme list, choose a set of colors that must be used in the Veeam Service Provider Console user interface: Blue, Green, Red, Turquoise or Yellow. Click Apply.

The chosen color scheme and style will be visible to all portal users, including Service Provider Administrators, Service Provider Operators, Service Provider Users, Service Provider Invoice Auditors and client companies users.

In the Portal web address field, check the URL of the Veeam Service Provider Console.

By default, the URL consists of an FQDN or IP address of the machine where Veeam Service Provider Console is installed, and the website port specified during installation. Note that the Veeam Service Provider Console portal is available over HTTPS.

If necessary, change the URL and click Apply. Make sure that the FQDN of the new URL is listed in the Subject or Subject Alternative Name (SAN) field of the Veeam Service Provider Console Web UI certificate. To add the new URL to Veeam Service Provider Console Web UI certificate, contact your service provider.

The portal web address is displayed in email notifications sent by Veeam Service Provider Console, such as welcome or alarm notifications. Make sure that you specify a valid URL in the Portal web address field, so that client users can access the portal by clicking the URL in email notifications.

The portal web address is also used for configuring integration with identity providers. For details, see Managing Identity Providers.

In the Portal name field, specify the name that will be displayed on the web browser tab and login page. Click Apply.
To upload a login page logo:

In the Login page logo section, click Browse.
Specify a path to the image that must displayed on the Veeam Service Provider Console login page and click Open.
In the Upload Image window, review the new login page logo and click Upload. In the window with the file upload result, click OK.

The image must be in the PNG format without transparency. The image maximum dimensions must be 48 x 48 pixels.

To restore the default login page logo, click Reset to Default.

To upload a login page graphic:

In the Login page graphics section, click Browse.
Specify a path to the image that must displayed at the bottom right corner of the Veeam Service Provider Console login page and click Open.
In the Upload Image window, review the new login page graphics and click Upload. In the window with the file upload result, click OK.

The image must be in the PNG format without transparency. The image maximum dimensions must be 756 x 450 pixels.

To restore the default login page logo, click Reset to Default.

To upload a portal logo:

In the Portal logo section, click Browse.
Specify a path to the image that must displayed at the top left corner of the Veeam Service Provider Console window and click Open.
In the Upload Image window, review the new portal logo and click Upload. In the window with the file upload result, click OK.

The image must be in the PNG format without transparency. The image maximum dimensions must be 400 x 32 pixels.

To restore the default portal logo, click Reset to Default.

To upload a report logo:

In the Report logo section, click Browse.
Specify a path to the image that must be displayed in invoices, backup reports and email notifications, and click Open.
In the Upload Image window, review the new report logo and click Upload. In the window with the file upload result, click OK.

The image must be in the PNG format without transparency. The image maximum dimensions must be 200 x 45 pixels.

To restore the default report logo, click Reset to Default.

To upload a website icon:

In the Web site icon section, click Browse.
Specify a path to the image that must be displayed as a website icon (favicon) for Veeam Service Provider Console and click Open.
In the Upload Image window, review the new website icon and click Upload. In the window with the file upload result, click OK.

The image must be in the ICO format. The image dimensions must be 16 x 16 pixels.

To restore the default website icon, click Reset to Default.