Enabling and Disabling MFA for Reseller Portal Users

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    You can configure MFA for other Reseller portal users.

    Required Privileges

    To perform this task, a user must have the following role assigned: Service Provider Global Administrator, Service Provider Administrator.

    Enabling MFA

    To enable MFA for portal users:

    1. Log in to Veeam Service Provider Console.

    For details, see Accessing Veeam Service Provider Console.

    1. At the top right corner of the Veeam Service Provider Console window, click Configuration.
    2. In the configuration menu on the left, click Portal Users.
    3. Select one or more users in the list.
    4. At the top of the user list, click MFA and select Enforce.

    Enabling and Disabling MFA for Reseller Portal Users 

    On the next authorization session, each user will be prompted to configure MFA by going through the Multi-Factor Authentication step of the Edit User wizard as described in the Modifying Own User Profile section.

    Disabling MFA

    To disable MFA for portal users:

    1. Log in to Veeam Service Provider Console.

    For details, see Accessing Veeam Service Provider Console.

    1. At the top right corner of the Veeam Service Provider Console window, click Configuration.
    2. In the configuration menu on the left, click Portal Users.
    3. Select one or more users in the list.
    4. At the top of the user list, click MFA and select Ignore.

    Enabling and Disabling MFA for Reseller Portal Users 

    Note:

    If MFA is already enabled for your company by your service provider, you cannot disable MFA for portal users.

    Resetting MFA

    To reset MFA for portal users:

    1. Log in to Veeam Service Provider Console.

    For details, see Accessing Veeam Service Provider Console.

    1. At the top right corner of the Veeam Service Provider Console window, click Configuration.
    2. In the configuration menu on the left, click Portal Users.
    3. Select one or more users in the list.
    4. At the top of the user list, click MFA and select Reset.

    Enabling and Disabling MFA for Reseller Portal Users 

    Enabling and Disabling MFA for Reseller Portal Users Note:

    Service Provider Administrator can reset MFA for Service Provider Global Administrator. It can be useful in case Service Provider Global Administrator changes the device that is used for authentication.