Rebooting Remote Computers

In some cases, you might need to reboot client computers that run Veeam Service Provider Console management agents. The most often cases when you need to perform computer reboot are:

  • Installation of Veeam backup agents: if a pending computer reboot is detected during Veeam backup agent installation, you must reboot a computer to complete the installation process.
  • Installation of the CBT Driver: after you install the CBT driver, you must reboot a client computer.

Required Privileges

To perform this task, a user must have one of the following roles assigned: Service Provider Global Administrator, Service Provider Administrator, Service Provider Operator.

Rebooting Remote Computers

To send a command to Veeam Service Provider Console management agents to initiate reboot of remote client computers:

  1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

  1. Do one of the following:
  • [For Service Provider Global Administrator, Service Provider Administrator] In the menu on the left, click Discovery.
  • [For Service Provider Operator] In the menu on the left, click Managed Computers.
  1. Open the Discovered Computers tab.
  2. Select the necessary computers in the list.
  3. At the top of the list, click Management Agent and choose Reboot Remote Computer.
  4. In the displayed window, click Yes to confirm computer reboot.

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