You can manually send billing notifications with attached invoices to Company Owners. You may need to send a billing notification manually if a Company Owner did not receive a scheduled billing notification for some reason, or if you have not configured Veeam Service Provider Console to send email notifications automatically. For details on notification settings, see Configuring Notification Frequency Settings.
Before you send invoices, make sure you completed prerequisites in Configuring Invoice Appearance and Billing Notifications.
To perform this task, a user must have one of the following roles assigned: Service Provider Global Administrator, Service Provider Administrator, Service Provider Operator, Service Provider Invoice Auditor.
To send one or more invoices manually:
- Log in to Veeam Service Provider Console.
For details, see Accessing Veeam Service Provider Console.
- In the menu on the left, click Invoices.
- On the All Invoices tab, select the necessary companies in the list.
- Click Send.
Alternatively, you can right-click the necessary invoice and choose Send.
- Wait for Veeam Service Provider Console to display a message about the sending result, and close the message box.