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Veeam Availability Console 3.0
Guide for Resellers

User Roles and Permissions

When you create a new user that can work with the Veeam Availability Console Reseller Portal, you must assign a role to this user. A user role defines permissions for a user, that is, what operations a user can perform, and what scope of data is available to a user in Veeam Availability Console.

Veeam Availability Console supports the following user roles for reseller companies:

Service Provider Global Administrator

Service Provider Global Administrator is the primary user acting on behalf of a reseller company that intermediates backup services to client companies. The Service Provider Global Administrator user is created when a reseller account is registered in Veeam Availability Console. For each reseller, there can be only one Service Provider Global Administrator.

Service Provider Administrator

Service Provider Administrator has a similar set of privileges as the Service Provider Global Administrator, but cannot modify or remove Service Provider Global Administrator.

Service Provider Operator

A Service Provider Operator can perform all kinds of management tasks for companies in the access scope. Data available to a Service Provider Operator can be limited to one or more client companies, and the user can access data pertaining to all managed Veeam backup agents, Veeam Backup & Replication or Veeam Backup Enterprise Manager servers in these companies.

Service Provider User

Service Provider User has access to client companies monitoring data, but cannot perform most configuration and management tasks. Data available to a Service Provider User can be limited to one or more client companies, and the user can access data pertaining to all managed Veeam backup agents, Veeam Backup & Replication or Veeam Backup Enterprise Manager servers in these companies.

Service Provider Invoice Auditor

Service Provider Invoice Auditor has access to invoices and billing details pertaining to all client companies.

User Permissions

The following table describes what functionality is available to reseller users in the Reseller Portal in accordance with their user role.

Functionality

Service Provider Global Administrator

Service Provider Administrator

Service Provider Operator

Service Provider User

Service Provider Invoice Auditor

Configuration tasks

Full

Full

N/A

N/A

N/A

Veeam Backup & Replication jobs

Full

Full

Full

Read

N/A

Veeam backup agent jobs

Full

Full

Full

Read

N/A

Failover plans

Full

Full

Full

Read

N/A

Client companies

Full

Full

Full

Read

N/A

Discovery rules

Full

Full

Full

Read

N/A

Managed computers

Full

Full

Full

Read

N/A

Invoices

Full

Full

Full

N/A

Read

Backup reports

Full

Full

Full

Read

N/A

Summary

Full

Full

Full

Read

N/A

Active alarms

Full

Full

Full

Read

N/A

Protected computers

Full

Full

Full

Read

N/A

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Deployment Guide

Guide for Service Providers

Guide for End Users

Guide for Resellers

Usage Scenarios for Service Providers

RESTful API Reference