Removing Companies

If you no longer provide backup services to a company, you can remove an account registered for this company.


When you remove a company account, consider the following:

  • All objects associated with the company, such as managed backup servers and computers, jobs, invoices and so on, will be removed from Veeam Service Provider Console database.
  • Veeam Service Provider Console management agents will be removed from all machines that belong to the company.
  • All Veeam backup agents that belong to the company will be switched to the Unmanaged mode (Free mode).
  • All company mappings configured in Veeam Service Provider Console plugins will be removed.

If you have assigned Rental licenses to the company, you will have to remove these licenses from managed Veeam products manually.

  • All company VM replicas on the cloud host will be unregistered and actual replica files will be deleted from the datastore or volume.
  • If company backup copy and replication jobs used WAN accelerators, data for the company will be deleted from the global cache on the target WAN accelerator.

[For Veeam Cloud Connect] When you delete a company account, Veeam Service Provider Console displays a warning prompting whether to delete company backup data. You can choose to delete tenant backups automatically along with the company account. Alternatively, you can let company backup data intact in the cloud repository and delete it later manually.

Required Privileges

To perform this task, a user must have one of the following roles assigned: Service Provider Global Administrator, Service Provider Administrator.

Removing Companies

To remove a company account:

  1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

  1. Delete management agents from all machines that belong to the company:
  • Managed computers with Veeam backup agents installed
  • Managed Veeam Backup & Replication servers

For details, see Uninstalling Management Agents.

  1. In the menu on the left, click Companies.
  2. Select the necessary company in the list.
  3. At the top of the list, click Remove.

Alternatively, you can right-click the necessary company and choose Remove.

  1. In the confirmation window, do one of the following:
  • If the company does not have allocated cloud resources, click Yes.
  • If the company has allocated cloud resources, select the necessary option:
  • Click Yes to remove company account and delete all company backup data from the cloud repository.
  • Click No to remove company account and leave company backup data intact.