Removing Companies
If you no longer provide backup services to a company, you can remove an account registered for this company.
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When you remove a company account, consider the following:
If you have assigned Rental licenses to the company, you will have to remove these licenses from managed Veeam products manually.
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[For Veeam Cloud Connect] When you delete a company account, Veeam Service Provider Console displays a warning prompting whether to delete company backup data. You can choose to delete tenant backups automatically along with the company account. Alternatively, you can let company backup data intact in the cloud repository and delete it later manually.
Required Privileges
To perform this task, a user must have one of the following roles assigned: Service Provider Global Administrator, Service Provider Administrator.
Removing Companies
To remove a company account:
- Log in to Veeam Service Provider Console.
For details, see Accessing Veeam Service Provider Console.
- Delete management agents from all machines that belong to the company:
- Managed computers with Veeam backup agents installed
- Managed Veeam Backup & Replication servers
For details, see Uninstalling Management Agents.
- In the menu on the left, click Companies.
- Select the necessary company in the list.
- At the top of the list, click Remove.
Alternatively, you can right-click the necessary company and choose Remove.
- In the confirmation window, do one of the following:
- If the company does not have allocated cloud resources, click Yes.
- If the company has allocated cloud resources, select the necessary option:
- Click Yes to remove company account and delete all company backup data from the cloud repository.
- Click No to remove company account and leave company backup data intact.