Decrypting Data Without Password

If you have lost or forgotten a password, you can unlock an encrypted file with the help of Veeam Backup Enterprise Manager.

You can restore data without a password only if the following conditions are met:

• You use Veeam Universal License (or a legacy socket-based license, Enterprise or higher edition).
• The backup server on which you store encrypted data is connected to Veeam Backup Enterprise Manager.
• The backup server on which you generate a request for data decryption is connected to Veeam Backup Enterprise Manager.
• Password loss protection is enabled on Veeam Backup Enterprise Manager. For more details, see the Managing Encryption Keys section in the Veeam Backup Enterprise Manager Guide.

The restore process is accomplished with the help of two wizards that run on two servers:

1. The Encryption Key Restore wizard on the backup server.
2. The Password Recovery wizard on the Veeam Backup Enterprise Manager server.

To restore encrypted data without a password:

1. Create a request for data restore.
2. Process the request in Veeam Backup Enterprise Manager.
3. Complete the key restore process.