Step 8. Finalize Restore

After the wizard is closed, Veeam Backup & Replication opens the Veeam Backup browser displaying the file system tree of the restored VM.

You can perform the following operations in the Veeam Backup browser:

Note

You can browse the VM guest OS files and access restored files on the FTP only while the Veeam Backup browser with the restored files is open. After the Veeam Backup browser is closed, the VM disks will be unmounted from the helper appliance, and the helper appliance will be deleted from the Hyper-V host.

Restoring Files to Original Location

To restore files and folders to the original location, do the following:

  1. Select the necessary files and folders in the file system tree or in the details pane on the right.
  2. Right-click one of the selected items and select one of the following:

Veeam Backup & Replication will add the RESTORED_YYYYMMDD_HHMMSS postfix to the original names and store the restored items in the same folder where the original items reside.

Alternatively, you can select the same commands on the ribbon.

Step 8. Finalize Restore 

If you restore files from disks that were not mounted to the file system, Veeam Backup & Replication asks for a target directory where to restore the selected files. In this case, file restore to the original location is not possible.

Step 8. Finalize Restore 

To restore files to the original location, Veeam Backup & Replication can use the following:

  • The account for VM guest OS access specified in the backup job settings.
  • The account specified for the original server used as the helper host.
  • The credentials specified in the Protection Group.

If the account does not have sufficient rights to access the target VM, you will be prompted to enter credentials. In the Credentials window, specify a user account to access the destination location (server or shared folder).

In some cases, you may remove the original VM and restore it from the backup by the time of guest OS file restore. If you then attempt to restore VM guest OS files to the original location, Veeam Backup & Replication will not be able to find the original VM by its reference ID, and display a warning. Click OK and browse to the target VM in the virtual infrastructure to which you want to restore VM guest OS files.

Restoring Files and Folders to New Location

You can restore files and folders to a new machine of the same platform over the network or without the network. This functionality is available for backups of Microsoft Hyper-V VMs created by Veeam Backup & Replication and backups of computers created by Veeam Agent for Linux, Veeam Agent for IBM AIX or Veeam Agent for Oracle Solaris. Restore from backups created by Veeam Agents is available starting from Veeam Backup & Replication version 12.1 (build 12.1.0.2131).

To restore files and folders to a new location over the network or without the network, do the following:

  1. Select the necessary files and folders in the file system tree or in the details pane on the right.
  2. Right-click one of the selected items and select one of the following:

If there are items with identical names, Veeam Backup & Replication will add the RESTORED_YYYYMMDD_HHMMSS postfix to the original names and store the restored items in the target location.

Alternatively, you can select the same commands on the ribbon.

  1. In the Select Virtual Machine window, select the target workload.
  2. In the Credentials window, provide credentials to connect to the target workload.
  3. [For backups other than created by Veeam Agent for Linux] In the Choose Directory window, specify a folder where items will be restored.

Step 8. Finalize Restore 

Saving Files and Folders to New Location Over Network

You can restore files and folders to components of the Veeam Backup & Replication infrastructure available over the network.

To save files and folders to a new location over the network:

  1. Select the necessary files and folders in the file system tree or in the details pane on the right.
  2. Right-click one of the selected files or folders and select Copy to.
  3. In the Select Destination window, select the necessary destination:

The server you add ad-hoc will not appear in the list of managed hosts in Veeam Backup & Replication: its purpose is to host the files that you recover. It will only remain visible in the Veeam Backup browser until all currently active file-level restore sessions are completed.

Important

Only Linux servers can be added ad-hoc.

    • To recover files to a shared folder, specify a path to the destination folder in the Path to folder field.
  1. If you want to preserve original permissions and ownership for recovered files, select the Preserve permissions and ownership check box in the Select Destination window.

Important

To restore original permissions and ownership settings, the user account you have specified must have privileges to change the owner on the selected server or shared folder.

  1. If prompted, in the Credentials window, specify settings of the user account to access the destination location.

Restore to New Location

Accessing Files over FTP

If you have chosen to enable FTP server on the helper appliance, the restored file system will also be available over FTP at ftp://<FLR_appliance_IP_address>. Other users in the same network can access the helper appliance to restore the files they need.

Accessing the appliance over FTP requires credentials. Use the Guest OS helper appliance credentials specified in managed credentials. If the password has not been updated, refer this Veeam KB article.

Note

[For restore from storage snapshots] You can browse to the VM guest OS files and access restored files on the FTP only while the Veeam Backup browser is open. After the Veeam Backup browser is closed, Veeam Backup & Replication will unmount VM disks from the helper appliance, remove the helper appliance and unmount the storage snapshot from the ESXi host (unless this storage snapshot is used by other restore operations).

Accessing Helper Appliance Logs

If you need to access logs of the helper appliance, click Support Logs on the Veeam Backup browser ribbon. Veeam Backup & Replication will show the Log node under the file system tree. To hide this node, click Support Logs once again.

Step 8. Finalize Restore 

Page updated 12/20/2023

Page content applies to build 12.1.1.56