To add a new Microsoft Office 365 organization, specify the following:
- Specify Microsoft Azure region for your organizations. Usually, this will be the default region. You may also choose Germany or China if your Office 365 belongs to the corresponding Microsoft Azure region or US Government.
- Specify credentials to connect to the Microsoft Office 365 organization. You can use any of the following formats: firstname.lastname@example.org or email@example.com.
- Make sure the Grant impersonation to this user checkbox is selected to archive mail data from another users mailboxes.
- Click Next, wait until Veeam verifies connection and organization parameters and then click Finish. Some actions might be failing during verification. In this case, a message will be shown under the Status column displaying the reason of the failure.
If impersonation was not granted, Veeam Backup for Microsoft Office 365 will display an error message when checking organization parameters. Further mailbox processing will not be possible. If impersonation was granted manually using PowerShell with some accounts filtered out ("partial impersonation"), then you will see the corresponding message. If you decide to fully grant impersonation, you can re-run parameters check after granting the impersonation.