Managing Log Files

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    Veeam Backup for Microsoft 365 allows you to collect log files generated by default and enable the extended logging mode. Log files help you and Veeam Customer Support specialists to troubleshoot product operation issues when working with Veeam Backup for Microsoft 365 and Veeam Explorers.

    Logs for Veeam Backup for Microsoft 365 Components

    Veeam Backup for Microsoft 365 creates a separate log file for each of its components and saves them in the %ProgramData%\Veeam\Backup365\Logs folder.

    Logs for Veeam Backup for Microsoft 365 PowerShell

    For PowerShell modules, Veeam Backup for Microsoft 365 saves log files in the %ProgramData%\Veeam\Backup365\Logs\PowerShell folder.

    If you move a Microsoft organization data from one backup repository to another using the Move-VBOEntityData cmdlet, Veeam Backup for Microsoft 365 saves log files in the %ProgramData%\Veeam\Backup365\Logs\Move folder.

    If you remove a Microsoft organization data from a backup repository using the Remove-VBOEntityData cmdlet, Veeam Backup for Microsoft 365 saves log files in the %ProgramData%\Veeam\Backup365\Logs\Remove folder.

    Logs for Backup and Backup Copy Jobs

    For each backup or backup copy job, Veeam Backup for Microsoft 365 saves log files in the %ProgramData%\Veeam\Backup365\Logs\<organization_name>\<job_name> folder.

    This folder includes the following log files:

    • A separate log file for each job session.
    • A separate log file for each performed task.
    • A summary report file in the HTML format with information about all job sessions and all objects that were processed during each job session.
    • An archiver appliance log file if Veeam Backup for Microsoft 365 uses archiver appliance when performing a backup copy job.

    Logs for Data Retrieve

    Veeam Backup for Microsoft 365 creates a separate log file for each retrieval job. Depending on type of the retrieved data, Veeam Backup for Microsoft 365 saves log files in the following subfolders of the %ProgramData%\Veeam\Backup365\Logs\<organization_name> folder:

    • Exchange data retrieval
    • SharePoint data retrieval
    • OneDrive data retrieval
    • Teams data retrieval

    Logs for Restore Portal

    For each restore session that is performed on Restore Portal, Veeam Backup for Microsoft 365 saves a separate log file in the %ProgramData%\Veeam\Backup365\Logs\<organization_name>\Restore Portal folder. This folder also includes a summary report file in the HTML format with information about all restore sessions and all objects that were processed during each restore session.

    Logs for Veeam Explorers

    Log files for Veeam Explorers are saved separately in the %ProgramData%\Veeam\Backup\<Veeam_Explorer_Name>\Logs folder.

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