Notification Settings

In this article

    You can configure notification settings if you want Veeam Backup for Microsoft Office 365 to send email notifications about backup job results.

    Note

    Consider the following:

    • Only basic authentication on an SMTP server is supported. To authenticate MFA-enabled user accounts, Veeam Backup for Microsoft Office 365 needs an app password.
    • Notifications about the backup job results are sent by a backup proxy server specified in the properties of the backup job. For more information, see Specify Backup Proxy and Repository.

    To configure email notifications, do the following:

    1. In the main menu, click General Options.
    2. Open the Notifications tab.
    3. Select the Enable e-mail notifications check box.
    4. Specify the address of a server that you want to use as an SMTP server.
    5. To provide advanced settings, click Advanced and specify the following:
    • A port number of an SMTP server you want to use.

    By default, Veeam Backup for Microsoft Office 365 establishes a connection to the smtp.office365.com server over port 587. For more information, see this Microsoft article.

    • Select the Connect Using SSL check box to establish a secure connection.
    • Select the The SMTP server requires authentication check box and provide authentication credentials.
    1. In the From field, specify the email address to be shown as a sender.
    2. In the To field, specify the email address of a notification recipient.

    To specify multiple email addresses, use semicolon.

    1. Edit a notification subject, if needed.

    By default, a notification subject is "[%JobResult%] %OrgName% - %JobName% (%ObjectCount% objects), %Issues% issues",

    where:

    • %JobResult%. A backup job result (Success, Warning, Failed).
    • %OrgName%. An Office 365 organization for which the job was configured.
    • %JobName%. The backup job name.
    • %ObjectCount%. The number of processed items.
    • %Issues%. The number of items with Failed or Warning states.
    • %Time%. Date and time of backup job completion.
    1. From the Attachment drop-down list, select whether to include a detailed report as an attachment to the email notification. This setting applies to notifications about backup jobs that process more than 1000 objects.
    • Select Include detailed report as an attachment if you want to include a detailed report as an email attachment. If you select this option, Veeam Backup for Microsoft Office 365 will provide a summary about the backup job results in the notification body and a detailed report for each object processed by the job in the email attachment.
    • Select Do not include detailed report if you do not want to include a detailed report as an email attachment. If you select this option, email notifications will only contain a summary about the job results in the notification body.

    This setting does not apply to backup jobs that process up to 1000 objects. For such backup jobs, Veeam Backup for Microsoft Office 365 always provides both a summary and a detailed report in the notification body.

    1. By default, system notifications are sent every time a backup job session is completed with any of the following states: Success, Warning and Failure. To turn off unwanted notifications, clear check boxes next to the events for which you do not want to receive notifications:
    • Notify on success
    • Notify on warning
    • Notify on failure
    1. [Optional] If a backup job is configured to perform retry attempts, select the Suppress notifications until the last retry check box to send email notifications only after the last attempt.
    2. Click Test Message to send a test message.
    3. Click OK.

    Configuring Authentication Settings