For Service Providers

To configure Backup as a Service for Microsoft 365 for service providers, do the following:

  1. Install Veeam Backup for Microsoft 365 on a server with Veeam Backup & Replication with the enabled Cloud Connect feature.

For more information, see the Deployment section of this guide and the Installing Veeam Backup & Replication section of the Veeam Backup & Replication User Guide.

  1. Install Veeam Backup for Microsoft 365 and Veeam Backup & Replication licenses.

For more information, see the Licensing and License Types of this guide and the Licensing for Service Providers section of the Veeam Cloud Connect Guide.

  1. Configure a TLS certificate. For more information, see the Managing TLS Certificates section of the Veeam Cloud Connect Guide.

Without a certificate, you will not be able to add a Cloud Gateway component.

  1. Configure a cloud gateway. For more information, see the Adding Cloud Gateways section of the Veeam Cloud Connect Guide.
  2. Add new tenants. For more information, see the Registering Tenant Accounts section of the Veeam Cloud Connect Guide.
  3. Configure your Veeam Backup for Microsoft 365 environment. For more information, see Configuring Veeam Backup for Microsoft 365.

To allow end users from tenant organizations to browse and restore their backups without using Veeam Explorers, a service provider can use the following:

  • Web portal created using Veeam Backup for Microsoft 365 REST API. For more information, see REST API Reference.

Note

Consider the following:

  • Make sure to install Veeam Explorer for Microsoft Exchange, Veeam Explorer for Microsoft SharePoint, Veeam Explorer for Microsoft OneDrive for Business and Veeam Explorer for Microsoft Teams that come as part of the Veeam Backup for Microsoft 365 7.0 installation package. For more information, see Installing Veeam Backup for Microsoft 365.
  • Make sure to install Veeam Backup for Microsoft 365 on a server with Veeam Backup & Replication 10 or later.