Upgrading Veeam Backup for Microsoft 365

Upgrading Veeam Backup for Microsoft 365 means installation of a major version.

Veeam Backup for Microsoft 365 supports upgrade to version 6a from the following versions of the product:

• 4.0 (build 4.0.0.1345)
• 4a (builds 4.0.0.1553, 4.0.0.1580)
• 4b (builds 4.0.0.2516, 4.0.0.2549)
• 4c (builds 4.0.1.519, 4.0.1.531, 4.0.1.545, 4.0.1.612, 4.0.1.625)
• 5.0 (builds 5.0.0.1061, 5.0.0.1063)
• 5a (build 5.0.0.1070)
• 5b (builds 5.0.1.179, 5.0.1.207, 5.0.1.225, 5.0.1.252)
• 5c (builds 5.0.2.22, 5.0.2.42)
• 5d (builds 5.0.3.1033, 5.0.3.1035, 5.0.3.1051, 5.0.3.1060, 5.0.3.1063)
• 6.0 (builds 6.0.0.367, 6.0.0.379, 6.0.0.385, 6.0.0.400)

Upgrading Veeam Backup for Microsoft 365 and Veeam Explorers

To upgrade Veeam Backup for Microsoft 365 and Veeam Explorers, do the following:

1. Download the Veeam Backup for Microsoft 365 installation package.
2. Open the Veeam.Backup365.iso file and run the Veeam.Setup.exe file.
3. On the splash screen, click Update.

4. At the License Agreement step, click the links to read the following documents: End User Software License Agreement, Licensing policy and 3rd party software notices and information. If you accept the terms of these documents, click I Accept. If you do not accept the terms of these documents, cancel installation and do not use the product.

5. At the System Configuration Check step, wait until the wizard checks the system configuration to find the potential installation problems. You may be prompted to fix the issues to continue the installation.
6. At the Ready to install step, review versions of Veeam Backup for Microsoft 365 components that are ready to upgrade and click Install.

7. Wait for the installation process to complete and click Finish to exit the wizard.

What You Do After Upgrade

After you upgraded Veeam Backup for Microsoft 365, you must upgrade the Veeam Backup for Microsoft 365 REST API component on a separate machine, enable backup of Microsoft Teams data and upgrade other backup entities.

Upgrading REST API on Separate Machine

If you use a separate host machine with REST API for communicating with Restore Portal, you must manually upgrade the Veeam Backup for Microsoft 365 REST API component on this machine. For more information, see Upgrading REST API on Separate Machine.

Enabling Microsoft Teams Backup

If you have upgraded Veeam Backup for Microsoft 365 from version 4 and you want to back up Microsoft Teams data, do the following:

1. Edit your Microsoft 365 organization. For more information, see Editing Organization Settings.
2. At the Organization deployment type step of the wizard, select the Microsoft Teams check box.

You can select this check box only if both the Exchange Online and SharePoint Online and OneDrive for Business check boxes are selected.

3. Grant the required permissions to the Veeam Backup account and Azure AD application. For more information, see Required Permissions.

Upgrading Backup Infrastructure Components and Backup Jobs

Once Veeam Backup for Microsoft 365 is upgraded, the following entities will be marked as Out of Date:

• Backup repositories

For information on how to upgrade backup repositories, see Upgrading Backup Repositories.

• Backup proxy servers

For information on how to upgrade backup proxy servers, see Upgrading Backup Proxy Servers

Consider that a default backup proxy server will be upgraded automatically.

• Backup jobs

For information on how to upgrade backup jobs, see Upgrading Backup Job.

Related Topics

• Installing Veeam Backup for Microsoft 365 and Veeam Explorers
• Installing REST API on Separate Machine