Service provides can use Veeam Backup for Microsoft Office 365 solution to back up tenants hybrid or Exchange online organizations data.
Tenants can utilize the abilities of Veeam Explorer for Microsoft Exchange to send self-service recovery requests to the Veeam Backup for Microsoft Office 365 service provider server to restore their data.
To learn more about configuring Mail Backup as a Service for tenants and service providers, see the following sections:
- Configuring Mail Backup as a Service for Service Providers
- Configuring Mail Backup as a Service for Tenants
By default, tenants are not able to restore anything from the backup without the service provider assistance. To be able to perform self-service recovery procedures, a service provider must configure authentication settings for tenants according to the Configuring Authentication Settings section.
Performing Restore Operations using RESTful API
A Service Provider can use Veeam Backup for Office 365 RESTful API to build a web portal that will allow tenants to browse and restore their backups without using the Veeam Explorer tool. See the RESTful API reference guide.