Veeam Backup for Microsoft Office 365 allows service providers to back up tenants hybrid or Exchange/SharePoint Online organizations data that may comprise any of the following data types:
- Microsoft Exchange Organization mailboxes
- Microsoft SharePoint sites and libraries
- Microsoft OneDrive documents
Tenants may utilize the Veeam Explorer for Microsoft Exchange, Veeam Explorer for Microsoft SharePoint or Veeam Explorer for Microsoft OneDrive for Business abilities to send self-service recovery requests to the Veeam Backup for Microsoft Office 365 service provider server to restore their data.
To learn more about configuring Mail Backup as a Service for tenants and service providers, see the following sections:
- Configuring Mail Backup as a Service for Service Providers
- Configuring Mail Backup as a Service for Tenants
By default, tenants are not able to restore anything from the backup without the service provider assistance. To be able to perform self-service recovery procedures, a service provider must configure authentication settings for tenants according to the Configuring Authentication Settings section.
Performing Restore Operations using RESTful API
A Service Provider can use Veeam Backup for Office 365 RESTful API to build a web portal that will allow tenants to browse and restore their backups without using the Veeam Explorer tool. See the RESTful API reference guide.