Licensing and License Types

Licensing in Veeam Backup for Microsoft 365 is based on user accounts whose data you back up; each protected user account consumes one unit of the license.

A user account consists of:

  • Microsoft Exchange Online and on-premises Microsoft Exchange mailboxes

Such a mailbox can be a personal mailbox, an Online Archive mailbox or both — you will only need one Veeam license per user.

  • Microsoft OneDrive for Business account

Consider that OneDrive (without for Business) is an independent storage service and is not supported by Veeam Backup for Microsoft 365.

  • Microsoft SharePoint Online and on-premises Microsoft SharePoint personal sites

Additionally, each user in your Microsoft 365 subscription (or on-premises deployment) that has been granted access to team, communication, collaboration and other non-personal SharePoint sites that you plan to back up must be licensed. If you have a hybrid SharePoint deployment (on-premises Microsoft SharePoint and SharePoint Online), and the same user has access to both, then only one Veeam license is required.

  • Microsoft Teams teams

Each user in your Microsoft 365 subscription that has been granted access to Microsoft Teams objects that you plan to back up must be licensed.

The Veeam license is consumed by objects (mailboxes, OneDrive for Business accounts, SharePoint personal sites) for which at least one restore point has been created within the last 31 days. If an object was not backed up for 31 days, its license is automatically revoked.

The Veeam license is not required for:

  • Shared, resource, group and public folder mailboxes

These mailboxes do not consume units in the Veeam license if such mailboxes do not have a Microsoft 365 license assigned.

  • External SharePoint users

An external SharePoint user is a user from outside your Microsoft 365 subscription to whom you have given access to one or more sites, files or folders. External authenticated users are limited to basic collaboration tasks, and external anonymous users can edit or view specific documents when given specific permissions.


For more information on Microsoft licenses required to back up user mailboxes, public folder mailboxes, SharePoint and OneDrive for Business objects, see Considerations and Limitations.

License Types

Veeam Backup for Microsoft 365 supports the following types of licenses:

Paid, fully-functional license that expires at the end of the subscription term which is 1–5 years from the contract start date (depending on the subscription length).

Paid, fully-functional license that expires at the end of the contract which is the last day of the month and normally 1 month from the contract start date. This license type is distributed only to service providers.

Free, fully-functional license that can be used for product demonstration, training and education. This license is not for resale or other commercial use.

Free, fully-functional license that can be used for evaluation and testing purposes only.



After you install Veeam Backup for Microsoft 365, you will be prompted to provide a license. You can dismiss this step and continue using the product without any license installed. In this case, the product will operate in the Community Edition mode that allows you to process up to 10 user accounts, up to 1 TB of Microsoft SharePoint data and up to 10 teams in all organizations. Community Edition mode is not limited in time and does not have limitations in terms of application functionality.