Log files are used to troubleshoot a variety of different situations when certain processes may have gotten the unexpected results while being executed.
To export logs, do the following:
- Go to the main menu and click Help and Support > Support Information.
- Select Collect logs.
If you want to activate the extended logging mode, select Configure extended logging and proceed with the Configuring Extended Logging Mode section.
- Select components (local or remote) for which you want to obtain log files.
- Specify the time period for the log export. To export all logs regardless of the time period, select the Collect all logs option.
- Specify the path and click Finish. You may leave the file name empty. In this case logs will be exported with the default name having the predefined by Veeam format.