Configuring Global Email Notification Settings

To configure global email notification settings:

  1. From the main menu, select Options.
  2. Open the E-mail Settings tab and select the Enable e-mail notifications check box.
  3. Configure mail server.
  4. Customize send settings.

Configuring Mail Server

To configure mail server, perform the following steps:

  1. In the Mail Server field, specify the authentication method you want to use. Veeam Backup & Replication supports the following methods:

Note

For more secure environments, it is recommended to use OAuth 2.0 authentication. Also, note that Microsoft and Google consider SMTP basic authentication as an outdated industry standard and plan to disable it. For more information, see this Microsoft article and this Google article.

  1. If you want to use SMTP basic authentication, perform the following steps:
    1. In the Mail server field, select SMTP server from the list.
    2. In the SMTP server field, enter a full DNS name, or IPv4 or IPv6 address of the SMTP server that will be used for sending email notifications. Note that you can use IPv6 addresses only if IPv6 communication is enabled as described in section IPv6 Support.

Configuring Global Email Notification Settings  

  1. To specify user credentials and connection options, click the Advanced button:
  • Specify the port number and connection timeout for the SMTP server.

Note

Sending email notifications using Implicit TLS (over port 465) is not supported. For more information about Implicit TLS, see this RFC section.

  • To use a secure connection for email operations, select the Connect using SSL check box.
  • If you need to connect to the SMTP server using a specific account, select the This SMTP server requires authentication check box and select the necessary credentials from the Log on as list. If you have not set up credentials beforehand, click the Manage accounts link or click Add on the right to add credentials. For more information, see Managing Credentials.

When you add an SMTP server, Veeam Backup & Replication saves to the configuration database a thumbprint of the TLS certificate. If the certificate is not trusted, Veeam Backup & Replication displays a warning. If you trust the certificate, click Continue.

Configuring Global Email Notification Settings 

  1. If you want to use Google Gmail OAuth 2.0 authentication, perform the following steps:
    1. In the Mail server field, select Google Gmail from the list and click the Sign in with Google button.

Configuring Global Email Notification Settings 

  1. In the opened web browser window, specify the Google account to connect to the Veeam Backup & Replication application. Note that you must select Send email on your behalf check box during configuring access options.

Configuring Global Email Notification Settings 

Note

Consider the following:

  • For security reasons, it is recommended to use a dedicated service account with granular SendMail permissions.
  • To sign in with the Google account, your default web browser must meet Google requirements. For more information, see this article.

If the authentication is successful, the Token is valid notice will appear. The token is refreshed automatically. If it was revoked or the Google account password was changed, click the Re-authorize link to update configuration.

To specify custom authentication options, click the Advanced button:

  • Select the Use custom application registration settings check box.
  • Specify the application client ID and the client secret.

For more information on how to register your custom application, see Registering Application in Google Cloud Console.

  1. If you want to use Microsoft 365 OAuth 2.0 authentication, perform the following steps:
    1. In the Mail server field, select Microsoft 365 from the list and click the Authorize now link.

Configuring Global Email Notification Settings 

  1. In the opened window, specify your Exchange Online credentials to connect to the Veeam Backup & Replication application.

Note

Consider the following:

  • For security reasons, it is recommended to use a dedicated service account with granular SendMail permissions.
  • To sign in with Exchange Online credentials, turn off the Internet Explorer Enhanced Security Configuration option in Server Manager. For more information, see this article.

If the authentication is successful, the Token is valid notice will appear. The token is refreshed automatically. If it was revoked or Exchange Online credentials were changed, click the Re-authorize link to update configuration.

To specify custom authentication option, click the Advanced button:

  • Select the Use custom application registration settings check box.
  • Specify the application client ID and the tenant ID.

Note

For custom applications, note that you must select Consent on behalf of your organization check box during configuring access options.

For more information on how to register your custom application, see Registering Application in Microsoft Azure Portal.

Customizing Send Settings

To customize send settings, perform the following steps:

  1. In the From field, specify an email from which email notifications must be sent. Note that for OAuth 2.0 autnentication, it must be the account you use to connect to the Veeam Backup & Replication application.
  1. In the To field, specify the recipient addresses. Use a semicolon to separate multiple addresses. Recipients specified in this field will receive notification about every job managed by the backup server. You can leave the field empty if required.

For every particular job, you can specify additional recipients. For more information, see Configuring Job Notification Settings.

Important

If you specify the same email recipient in both job notification and global notification settings, Veeam Backup & Replication will send the job notification only.

  1. In the Subject field, specify a subject for the sent message. You can use the following variables in the subject:
  1. %Time% — completion time
  2. %JobName%
  3. %JobResult%
  4. %ObjectCount% — number of VMs in the job
  5. %Issues% — number of VMs in the job that have been processed with the Warning or Failed status
  1. In the Send daily reports at field, specify at what time Veeam Backup & Replication will send daily email reports. Daily reports are generated for different purposes throughout Veeam Backup & Replication:

Note

Settings configured for a certain report override global notification settings.

  1. In the Notify on group, select the Success, Warning and Failure check boxes to receive email notification if a job is run successfully, not successfully or with a warning.
  1. Select the Suppress notifications until the last retry check box to receive a notification about the final job status. If you do not enable this option, Veeam Backup & Replication will send one notification per every job retry.
  1. Veeam Backup & Replication allows sending a test email to check if all settings have been configured correctly. To send a test email, click Test Message.

Page updated 2/12/2024

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