Veeam Service Provider Console 4.0
Guide for Service Providers
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Enabling and Disabling Maintenance Mode for Veeam Service Provider Console

When you perform crucial configuration changes to the Veeam Service Provider Console portal, you might need to put the portal to the maintenance mode.

Required Privileges

To perform this task, a user must have the following role assigned: Portal Administrator.

Enabling Maintenance Mode for Veeam Service Provider Console

When maintenance mode is enabled for the Veeam Service Provider Console portal, users will not be able to authenticate with the portal remotely. The portal welcome page will display a message saying that the portal is undergoing maintenance, and all services are temporarily unavailable.

To enable maintenance mode for Veeam Service Provider Console:

  1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

  1. At the top right corner of the Veeam Service Provider Console window, click Configuration.
  2. In the configuration menu on the left, click Settings.
  3. At the top, open the Maintenance Mode tab.
  4. Set the Enable maintenance mode for the backup portal toggle to On.
  5. Click Save.

Enable Maintenance Mode

Disabling Maintenance Mode for Veeam Service Provider Console

To disable maintenance mode for Veeam Service Provider Console:

  1. Log on to the machine that hosts Veeam Service Provider Console as a local Administrator.

If you installed Veeam Service Provider Console using the distributed deployment scenario, log on to the machine that hosts the Veeam Service Provider Console Web UI component.

  1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

  1. In the Settings section open the Maintenance Mode tab.
  2. Set the Enable maintenance mode for the backup portal toggle to Off.
  3. Click Save.

After you disable the maintenance mode for Veeam Service Provider Console, portal users will be able to authenticate with the portal in a usual way.

Disable Maintenance Mode

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