Veeam Service Provider Console 4.0
Guide for Service Providers
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Managing Locations

A client company may run multiple Veeam backup agents, Veeam Backup & Replication and Veeam Backup Enterprise Manager servers located in different remote offices and branch offices (ROBO). To differentiate backup services and cloud resources consumed by each company office, you can use locations.

Company Locations

A location is a logical group that can include one or more managed Veeam backup agents, Veeam Backup & Replication and Veeam Backup Enterprise Manager servers. By default, all managed machines of a company are grouped into a pre-configured system location — Default location. In addition to the system location, you can create locations for remote and branch offices where a client company has managed Veeam backup agents, Veeam Backup & Replication and Veeam Backup Enterprise Manager servers, and move managed machines to these locations.

Locations are leveraged in different areas of Veeam Service Provider Console, and can be very useful when it comes to controlling the scope of information about managed objects.

Tracking Consumed Services in Invoices

You can use locations to keep track of the type and amount of backup services and cloud resources consumed by different offices or business units of a company. If you configure multiple locations for a company, invoices will provide a breakdown of costs by location. Thus, you can track the cost of backup services provided for specific locations.

For information on details available in invoices, see Viewing and Exporting Invoice Details.

Limiting Data Scope in the Client Portal

Locations can serve as an instrument of controlling the scope of data that must be available to company users in the Client Portal. When you create a new Location Administrator or Location User, you can choose locations that must be available to this user. By assigning specific locations to a user, you limit the scope of managed Veeam backup agents, Veeam Backup & Replication and Veeam Backup Enterprise Manager servers whose details will be available to the user in the Client Portal.

For details on working with portal users, see Managing Portal Users.

Filtering Data in Monitoring Dashboards and Alarms

You can use locations to filter the scope of monitoring data.

Backup Infrastructure monitoring dashboard in the Administrator Portal allows you either to filter or sort monitoring data by location, so that you could concentrate on details pertaining to specific offices or business units of a company.

For details on monitoring dashboards, see Monitoring.

Monitoring alarms also come with support for locations. Veeam Service Provider Console includes predefined alarms that allow you to track the amount of cloud repository space consumed by each company location, and alert on unprotected VMs in company offices. To fine-tune alerting, you can also customize alarms to suit the needs of different offices, and assign these alarms to specific locations.

For details on alarms, see Working with Alarms.

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