Veeam Service Provider Console 4.0
Guide for Service Providers
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Managing Read-Only Users

You can assign the role of a Read-only User, enable and disable Read-only Users.

Required Privileges

To perform this task, a user must have one of the following roles assigned: Portal Administrator, Site Administrator.

Assigning Read-only User Role

To grant Read-only User privileges to a user or group:

  1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

  1. At the top right corner of the Veeam Service Provider Console window, click Configuration.
  2. In the configuration menu on the left, click Roles and Users.
  3. At the top of the page click New.
  4. In the Set Access Role window, click the Not chosen link to select a user or group.
  1. In the Search Users window, configure search parameters:
  1. From the Account type drop-down list, select the account type: User or Group.
  2. In the Domain field, type the domain name.

Click Advanced to specify credentials to connect to the domain.

By default, Veeam Service Provider Console searches users and groups on the machine hosting Veeam Service Provider Console. If you installed Veeam Service Provider Console using the distributed deployment scenario, this will be a machine on which the Veeam Service Provider Console Server component runs.

  1. In the Name field, type the name of a user or a group.
  1. Click Find.

Search Users

  1. Select the necessary user or group and click Select.

Note:

To be able to log in to Veeam Service Provider Console web UI, selected users or groups must be specified in the Allow log on locally security policy setting on the machine where Veeam Service Provider Console Server component is installed.

  1. From the Role drop-down list, select Read-only User.
  2. Select companies that a user or group will manage.

If you want to add a Read-only User who will monitor all companies, select the All companies option. With this option selected, Veeam Service Provider Console will also include newly added companies to a Read-only User access scope.

If you logged in to Veeam Service Provider Console as a Site Administrator, you can assign to Read-only Users only companies registered on your Veeam Cloud Connect site.

Managing Read-Only Users 

  1. Click Save.

Disabling Read-only Users

To control access to Veeam Service Provider Console for Read-only Users, you can enable and disable groups and users with Read-only User privileges. It is recommended to disable users to instantly revoke access to the portal for these users.

To disable a user or a user group with Read-only User privileges:

  1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

  1. At the top right corner of the Veeam Service Provider Console window, click Configuration.
  2. In the configuration menu on the left, click Roles and Users.
  3. At the top of the page, select the Read-only User role.
  4. Select the necessary user or user group in the list.

To narrow down the list of users, you can apply the following filters:

  • Username — limit the list of users by name.
  • User Type — limit the list of users by type (User, Group).
  1. Click Disable.

Enabling Read-only Users

To enable a user or a user group with Read-only User privileges:

  1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

  1. At the top right corner of the Veeam Service Provider Console window, click Configuration.
  2. In the configuration menu on the left, click Roles and Users.
  3. At the top of the page, select the Read-only User role.
  4. Select the necessary user or user group in the list.

To narrow down the list of users, you can apply the following filters:

  • Username — limit the list of users by name.
  • User Type — limit the list of users by type (User, Group).
  1. Click Enable.
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Deployment GuideGuide for Service ProvidersGuide for End UsersGuide for ResellersUsage Scenarios for Service ProvidersRESTful API ReferenceVeeam Cloud Connect GuideVeeam Agent for Microsoft Windows Documentation
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