Veeam Service Provider Console 4.0
Guide for Service Providers
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Starting and Stopping Veeam Backup Agents Jobs

You can start and stop Veeam backup agent jobs from ConnectWise Automate Control Center without accessing the Veeam backup agent Control Panel on managed computers or Veeam Service Provider Console web portal. For example, if a backup job has failed, you can start this job again in ConnectWise Automate Control Center to avoid client data loss.

Starting Jobs

To start Veeam backup agent jobs:

  1. Log in to ConnectWise Automate Control Center.

The account used to access ConnectWise Automate must have the necessary permissions. For details, see section Permissions of the Veeam Service Provider Console Deployment Guide.

  1. In the menu on the left, click Browse.
  2. In the Clients tab, expand Clients and double-click the name of a company or location integrated with Veeam Service Provider Console.
  3. In the pop-up window, navigate to the Veeam Service Provider Console > Protected Computers tab.
  4. Select the necessary Veeam backup agents in the list and click a link in the Successful Jobs column.
  5. In the Backup Jobs window, select one or more Veeam backup agent jobs.

To select multiple jobs, press and hold the [Ctrl] key.

  1. At the top of the list, click Start.

Stopping Jobs

To stop Veeam backup agent jobs:

  1. Log in to ConnectWise Automate Control Center.

The account used to access ConnectWise Automate must have the necessary permissions. For details, see section Permissions of the Veeam Service Provider Console Deployment Guide.

  1. In the menu on the left, click Browse.
  2. In the Clients tab, expand Clients and double-click the name of a company or location integrated with Veeam Service Provider Console.
  3. In the pop-up window, navigate to the Veeam Service Provider Console > Protected Computers tab.
  4. Select the necessary Veeam backup agents in the list and click a link in the Successful Jobs column.
  5. In the Backup Jobs window, select one or more Veeam backup agent jobs.

To select multiple jobs, press and hold the [Ctrl] key.

  1. At the top of the list, click Stop.
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