Alarms

Veeam Service Provider Console includes a set of predefined alarms described in the following table.

Alarm Name

Alarm Description

Object

Enabled

Backup agent connection state

This alarm checks whether a Veeam backup agent is running or can be contacted.

Backup agent

Yes

Backup agent job state

This alarm checks whether a Veeam backup agent job session failed or finished with a warning.

Backup agent job

Yes

Backup agent job state (managed by backup server)

This alarm checks whether a Veeam backup agent job session configured on a Veeam Backup & Replication server failed or finished with a warning.

Backup agent job

Yes

Backup appliance connection state

This alarm checks whether a Veeam Backup appliance is running or can be contacted.

Backup appliance

Yes

Backup appliance version is out-of-date

This alarm checks whether the version of a Veeam Backup appliance matches the version of Veeam Backup & Replication installed on a backup server.

Backup appliance

Yes

Backup Enterprise Manager connection state

This alarm checks whether the Veeam Backup Enterprise Manager service is running.

Enterprise Manager

Yes

Backup proxy connection state

This alarm checks the connection status between a Veeam backup server and backup proxy.

Backup proxy

Yes

Backup proxy version is out-of-date

This alarm checks whether the version of a backup proxy matches the version of Veeam Backup & Replication installed on a backup server.

Backup proxy

Yes

Backup repository connection state

This alarm checks the connection status between a Veeam backup server and backup repository.

Backup repository

Yes

Backup repository version is out-of-date

This alarm checks whether the version of a backup repository matches the version of Veeam Backup & Replication installed on a backup server.

Backup repository

Yes

Backup server connection state

This alarm checks whether the Veeam Backup Service is running on a backup server.

Backup server

Yes

Backup server license exceeded

This alarm checks whether the Veeam Backup & Replication product license was exceeded.

Backup server

Yes

Backup server license expiration

This alarm checks whether the Veeam Backup & Replication product license has expired.

Backup server

Yes

Backup server support contract expiration

This alarm checks whether the Veeam Backup & Replication support contract has expired.

Backup server

Yes

CDP policy compliance

This alarm checks whether SLA for workloads protected with CDP policies has dropped below the configured threshold.

Job

No

Cloud Connect connection state

This alarm checks whether Veeam Service Provider Console has connection to the Veeam Cloud Connect server.

Site

Yes

Cloud database without backup

This alarm checks whether cloud databases have been backed up within the defined RPO (Recovery Point Objective) interval.

Backup appliance

Yes

Cloud database without snapshot

This alarm checks whether snapshots for cloud databases have been created within the defined RPO (Recovery Point Objective) interval.

Backup appliance

Yes

Cloud database without snapshot copy

This alarm checks whether snapshots copies for cloud databases have been created within the defined RPO (Recovery Point Objective) interval.

Backup appliance

Yes

Cloud file share without backup

This alarm checks whether cloud file shares have been backed up within the defined RPO (Recovery Point Objective) interval.

Backup appliance

Yes

Cloud file share without backup copy

This alarm checks whether backup copies for cloud file shares have been created within the defined RPO (Recovery Point Objective) interval.

Backup appliance

Yes

Cloud gateway connection state

This alarm checks the connection status between a Veeam Cloud Connect server and cloud gateway.

Cloud gateway

Yes

Cloud gateway version is out-of-date

This alarm checks whether the version of a cloud gateway matches the version of Veeam Backup & Replication installed on the Veeam Cloud Connect server.

Cloud gateway

Yes

Cloud host memory quota

This alarm tracks whether the total amount of configured memory for cloud replicas has breached the configured threshold.

Site

Yes

Cloud host storage quota

This alarm tracks whether storage quota assigned to a company as a part of the hardware plan has been exceeded.

Site

Yes

Cloud host vCPU ratio

This alarm checks whether the number of replicated VMs vCPUs has breached the configured threshold.

Site

Yes

Cloud VM job session state

This alarm checks whether a cloud VM job session failed or finished with a warning.

Job

Yes

Cloud VM without backup

This alarm checks whether cloud VMs have been backed up within the defined RPO (Recovery Point Objective) interval.

Backup appliance

Yes

Cloud VM without replica snapshot

This alarm checks whether replica snapshots for cloud VMs have been created within the defined RPO (Recovery Point Objective) interval.

Backup appliance

Yes

Cloud VM without snapshot

This alarm checks whether snapshots for cloud VMs have been created within the defined RPO (Recovery Point Objective) interval.

Backup appliance

Yes

Company cloud storage quota

This alarm checks whether a company is running out of space on a cloud repository.

Company

Yes

Company data download quota

This alarm checks whether a company is running out of the data transfer out quota on cloud repositories.

Company

No

Company lease expiration date

This alarm checks whether a cloud repository lease time is about to expire.

Company

Yes

Computer without backup

This alarm checks whether computers running Veeam Backup Agents have been backed up within the defined RPO (Recovery Point Objective) interval.

Backup agent

Yes

Computer without backup (managed by backup server)

This alarm checks whether computers running Veeam Backup Agents and managed by Veeam Backup & Replication have been backed up within the defined RPO (Recovery Point Objective) interval.

Backup server

Yes

ConnectWise Manage plugin state

This alarm checks whether ConnectWise Manage plugin is having connectivity or configuration issues or product mapping configuration has changed.

Plugin

Yes

Database configuration issue

This alarm checks whether the Veeam Service Provider Console database collation matches the collation of Microsoft SQL Server.

Internal

Yes

Deleted backups recycle bin quota

This alarm tracks whether the size of backups moved to the recycle bin has breached the configured threshold.

Company

No

Discovery rule state

This alarm checks whether a discovery rule failed.

Discovery rule

Yes

Duplicate Installation ID detected

This alarm checks whether Veeam Backup & Replication servers with the same installation IDs are present in the infrastructure.

Internal

Yes

Failover Plan session state

This alarm checks whether one or more VMs in a failover plan failed to start.

VM failover plan

Yes

File-level recovery session state

This alarm checks whether a file-level recovery session failed or finished with a warning.

Backup agent

Yes

Immediate backup copy job state

This alarm checks whether an immediate backup copy job session failed or finished with a warning.

Job

Yes

Invoice payment status

This alarm checks whether an invoice was not marked as paid in 30 days after generation.

Company

No

Job session state

This alarm checks whether a job session failed or finished with a warning.

Job

Yes

Job state

This alarm checks whether a job was in a disabled state or unscheduled for more than an allowed time period.

Job

Yes

License auto-update state

This alarm checks whether License auto-update feature is enabled.

Internal

Yes

Management agent connection state

This alarm checks the connection status between Veeam Service Provider Console and a management agent running on a Veeam Backup & Replication server, Veeam Backup Enterprise Manager server or a computer protected with Veeam backup agent.

Management agent

No

Management agent version is out-of-date

This alarm checks whether the version of a management agent running on a Veeam Backup & Replication server, Veeam Backup Enterprise Manager server or a computer protected with Veeam backup agent matches the version of Veeam Service Provider Console.

Management agent

No

Max allowed backup agent job duration

This alarm checks whether a Veeam backup agent job session has exceeded the maximum allowed session duration.

Backup agent job

No

Max allowed job duration

This alarm checks whether a Veeam Backup & Replication job session has exceeded the maximum allowed session duration.

Job

No

Microsoft 365 backup proxy connection state

This alarm checks the connection status between a Veeam Backup for Microsoft 365 server and backup proxy.

Veeam Backup for Microsoft 365 proxy

Yes

Microsoft 365 backup repository free space

This alarm checks whether a Veeam Backup for Microsoft 365 backup repository is running out of space.

Veeam Backup for Microsoft 365 repository

Yes

Microsoft 365 job session state

This alarm checks whether a Veeam Backup for Microsoft 365 job session failed or finished with a warning.

Veeam Backup for Microsoft 365 server job

Yes

Microsoft 365 license expiration

This alarm checks whether the Veeam Backup for Microsoft 365 product license has expired.

Veeam Backup for Microsoft 365 server

Yes

Microsoft 365 server connection state

This alarm checks the connection status between Veeam Service Provider Console and Veeam Backup for Microsoft 365 server. The alarm also checks the Veeam Backup for Microsoft 365 server application status.

Veeam Backup for Microsoft 365 server

Yes

Microsoft 365 server license exceeded

This alarm checks whether the Veeam Backup for Microsoft 365 product license was exceeded.

Veeam Backup for Microsoft 365 server

Yes

Protected users quota

This alarm checks whether a company has exceeded the max allowed number of users stored in a backup repository.

Company

Yes

Repository free space

This alarm checks whether a backup repository is running out of space.

Backup repository

Yes

Reseller cloud storage quota

This alarm checks whether reseller clients are running out of space allocated on a cloud repository.

Reseller

Yes

Reseller data download quota

This alarm checks whether reseller clients are running out of the data transfer out quota on cloud repositories.

Reseller

Yes

Reseller hardware plans quota

This alarm checks whether a reseller has exceeded the max allowed number of companies assigned to a hardware plan.

Reseller

Yes

Reseller managed companies quota

This alarm checks whether a reseller has exceeded the max allowed number of managed companies.

Reseller

Yes

Reseller points quota

This alarm checks whether a reseller is running out of allocated points quota.

Reseller

Yes

Reseller server agents quota

This alarm checks whether reseller clients have exceeded the max allowed number of managed Veeam backup agents running in Server mode.

Reseller

Yes

Reseller server cloud backups quota

This alarm checks whether reseller clients have exceeded the max allowed number of Server Veeam backup agents stored in the cloud.

Cloud storage

Yes

Reseller VM cloud backups quota

This alarm checks whether reseller clients have exceeded the max allowed number of VM backups stored in the cloud.

Cloud storage

Yes

Reseller workstation agents quota

This alarm checks whether reseller clients have exceeded the max allowed number of managed Veeam backup agents running in Workstation mode.

Reseller

Yes

Reseller workstation cloud backups quota

This alarm checks whether reseller clients have exceeded the max allowed number of Workstation Veeam backup agents stored in the cloud.

Cloud storage

Yes

Scale-out backup repository offload session state

This alarm checks whether a scale-out backup repository offload, download, archiving, or retrieval data transfer session failed or finished with a warning.

Job

Yes

Server agent backups stored in cloud repository

This alarm checks whether a company has exceeded the max allowed number of Server Veeam backup agents stored in the cloud.

Cloud repository

Yes

Shared license key usage

This alarm checks whether the license key with the same ID has been installed on multiple servers.

Internal

Yes

SQL Server Express database size

This alarm checks whether the database size is close to the maximum database size supported by the SQL Server Express edition.

Internal

Yes

SureBackup job session state

This alarm checks whether a SureBackup job session failed or finished with a warning.

VM job (SureBackup)

Yes

Suspicious user logon attempts activity

This alarm tracks multiple failed login attempts to the Veeam Service Provider Console portal for the user from the same IP address.

Internal

Yes

VCSP Pulse connection state

This alarm checks the connection status between VCSP Pulse and Veeam Service Provider Console.

Internal

Yes

Veeam ONE license expiration

This alarm checks whether the Veeam ONE product license has expired.

Veeam ONE Server

Yes

Veeam ONE server connection state

This alarm checks the connection status between Veeam Service Provider Console and Veeam ONE server.

Veeam ONE Server

Yes

Veeam ONE server license exceeded

This alarm checks whether the Veeam ONE product license was exceeded.

Veeam ONE Server

Yes

Veeam ONE support contract expiration

This alarm checks whether Veeam ONE prepaid support contract has expired.

Veeam ONE Server

Yes

Veeam Service Provider Console license expiration

This alarm checks whether the Veeam Service Provider Console product license has expired.

Internal

Yes

Veeam Service Provider Console license update state

This alarm checks whether Veeam Service Provider Console failed to obtain a new license key from the Veeam License Update Server.

Internal

Yes

Veeam Service Provider Console licenses exceeded

This alarm checks whether the number of managed Veeam backup agents exceeded the number of available licenses.

Internal

Yes

VM without backup

This alarm checks whether VMs managed with Veeam Backup & Replication have been backed up within the defined RPO (Recovery Point Objective) interval.

Backup server

Yes

VM without replica

This alarm checks whether VMs managed with Veeam Backup & Replication have been replicated within the defined RPO (Recovery Point Objective) interval.

Backup server

Yes

VMs in the backup repository

This alarm checks whether the number of VMs stored in a backup repository exceeds the maximum allowed limit.

Backup repository

No

VMs stored in cloud repository

This alarm checks whether the number of VMs that a company stores in a cloud repository exceeds the maximum allowed limit.

Cloud repository

Yes

WAN accelerator connection state

This alarm checks the connection status between a Veeam backup server and WAN accelerator.

WAN accelerator

Yes

WAN accelerator version is out-of-date

This alarm checks whether the version of a WAN accelerator matches the version of Veeam Backup & Replication installed on a backup server.

WAN accelerator

Yes

Workstation agent backups stored in cloud repository

This alarm checks whether a company has exceeded the max allowed number of Workstation Veeam backup agents stored in the cloud.

Cloud repository

Yes