Appendix B. Alarms

In this article

    Veeam Service Provider Console includes a set of predefined alarms described in the following table.

    Alarm Name

    Alarm Description

    Object

    Enabled

    Backup agent connection state

    This alarm checks whether a Veeam backup agent is running or can be contacted.

    Backup agent

    Yes

    Backup agent job state

    This alarm checks whether a Veeam backup agent job session failed or finished with a warning.

    Backup agent job

    Yes

    Backup agent job state (managed by backup server)

    This alarm checks whether a Veeam backup agent job session configured on a Veeam Backup & Replication server failed or finished with a warning.

    Backup agent job

    Yes

    Backup Enterprise Manager connection state

    This alarm checks whether the Veeam Backup Enterprise Manager service is running.

    Enterprise Manager

    Yes

    Backup proxy connection state

    This alarm checks the connection status between a Veeam backup server and backup proxy.

    Backup proxy

    Yes

    Backup proxy version is out-of-date

    This alarm checks whether the version of a backup proxy matches the version of Veeam Backup & Replication installed on a backup server.

    Backup proxy

    Yes

    Backup repository connection state

    This alarm checks the connection status between a Veeam backup server and backup repository.

    Backup repository

    Yes

    Backup repository version is out-of-date

    This alarm checks whether the version of a backup repository matches the version of Veeam Backup & Replication installed on a backup server.

    Backup repository

    Yes

    Backup server connection state

    This alarm checks whether the Veeam Backup Service is running on a backup server.

    Backup server

    Yes

    Backup server license exceeded

    This alarm checks whether the Veeam Backup & Replication product license was exceeded.

    Backup server

    Yes

    Backup server license expiration

    This alarm checks whether the Veeam Backup & Replication product license has expired.

    Backup server

    Yes

    Backup server support contract expiration

    This alarm checks whether the Veeam Backup & Replication support contract has expired.

    Backup server

    Yes

    Cloud Connect connection state

    This alarm checks whether Veeam Service Provider Console has connection to the Veeam Cloud Connect server.

    Site

    Yes

    Cloud gateway connection state

    This alarm checks the connection status between a Veeam Cloud Connect server and cloud gateway.

    Cloud gateway

    Yes

    Cloud gateway version is out-of-date

    This alarm checks whether the version of a cloud gateway matches the version of Veeam Backup & Replication installed on the Veeam Cloud Connect server.

    Cloud gateway

    Yes

    Cloud host memory quota

    This alarm tracks whether the total amount of configured memory for cloud replicas has breached the configured threshold.

    Site

    Yes

    Cloud host storage quota

    This alarm tracks whether storage quota assigned to a company as a part of the hardware plan has been exceeded.

    Site

    Yes

    Cloud host vCPU ratio

    This alarm checks whether the number of replicated VMs vCPUs has breached the configured threshold.

    Site

    Yes

    Cloud VM job session state

    This alarm checks whether a cloud VM job session failed or finished with a warning.

    Job

    Yes

    Cloud VM without backup

    This alarm checks whether cloud VMs have been backed up within the defined RPO (Recovery Point Objective) interval.

    Backup server

    Yes

    Cloud VM without remote snapshot

    This alarm checks whether replica snapshots for cloud VMs have been created within the defined RPO (Recovery Point Objective) interval.

    Backup server

    Yes

    Cloud VM without snapshot

    This alarm checks whether snapshots for cloud VMs have been created within the defined RPO (Recovery Point Objective) interval.

    Backup server

    Yes

    Company cloud storage quota

    This alarm checks whether a company is running out of space on a cloud repository.

    Company

    Yes

    Company data download quota

    This alarm checks whether a company is running out of the data transfer out quota on cloud repositories.

    Company

    No

    Company lease expiration date

    This alarm checks whether a cloud repository lease time is about to expire.

    Company

    Yes

    Computer without backup

    This alarm checks whether computers running Veeam Backup Agents have been backed up within the defined RPO (Recovery Point Objective) interval.

    Backup agent

    Yes

    ConnectWise Manage plugin state

    This alarm checks whether ConnectWise Manage plugin is having connectivity or configuration issues.

    Plugin

    Yes

    Discovery rule state

    This alarm checks whether a discovery rule failed.

    Discovery rule

    Yes

    Failover Plan session state

    This alarm checks whether one or more VMs in a failover plan failed to start.

    VM failover plan

    Yes

    Immediate backup copy job state

    This alarm checks whether an immediate backup copy job session failed or finished with a warning.

    Job

    Yes

    Job session state

    This alarm checks whether a job session failed or finished with a warning.

    Job

    Yes

    Job state

    This alarm checks whether a job was in a disabled state for more than an allowed time period.

    Job

    Yes

    License auto-update state

    This alarm checks whether License auto-update feature is enabled.

    Internal

    Yes

    Management agent connection state

    This alarm checks the connection status between Veeam Service Provider Console and a management agent running on a Veeam Backup & Replication server, Veeam Backup Enterprise Manager server or a computer protected with Veeam backup agent.

    Management agent

    No

    Management agent version is out-of-date

    This alarm checks whether the version of a management agent running on a Veeam Backup & Replication server, Veeam Backup Enterprise Manager server or a computer protected with Veeam backup agent matches the version of Veeam Service Provider Console.

    Management agent

    No

    Max allowed backup agent job duration

    This alarm checks whether a Veeam backup agent job session has exceeded the maximum allowed session duration.

    Backup agent job

    No

    Max allowed job duration

    This alarm checks whether a Veeam Backup & Replication job session has exceeded the maximum allowed session duration.

    Job

    No

    Repository free space

    This alarm checks whether a backup repository is running out of space.

    Backup repository

    Yes

    Reseller cloud storage quota

    This alarm checks whether reseller clients are running out of space allocated on a cloud repository.

    Reseller

    Yes

    Reseller data download quota

    This alarm checks whether reseller clients are running out of the data transfer out quota on cloud repositories.

    Reseller

    Yes

    Reseller hardware plans quota

    This alarm checks whether a reseller has exceeded the max allowed number of companies assigned to a hardware plan.

    Reseller

    Yes

    Reseller managed companies quota

    This alarm checks whether a reseller has exceeded the max allowed number of managed companies.

    Reseller

    Yes

    Reseller server agents quota

    This alarm checks whether reseller clients have exceeded the max allowed number of managed Veeam backup agents running in Server mode.

    Reseller

    Yes

    Reseller server cloud backups quota

    This alarm checks whether reseller clients have exceeded the max allowed number of Server Veeam backup agents stored in the cloud.

    Cloud storage

    Yes

    Reseller VM cloud backups quota

    This alarm checks whether reseller clients have exceeded the max allowed number of VM backups stored in the cloud.

    Cloud storage

    Yes

    Reseller workstation agents quota

    This alarm checks whether reseller clients have exceeded the max allowed number of managed Veeam backup agents running in Workstation mode.

    Reseller

    Yes

    Reseller workstation cloud backups quota

    This alarm checks whether reseller clients have exceeded the max allowed number of Workstation Veeam backup agents stored in the cloud.

    Cloud storage

    Yes

    Server agent backups stored in cloud repository

    This alarm checks whether a company has exceeded the max allowed number of Server Veeam backup agents stored in the cloud.

    Cloud repository

    Yes

    SQL Server Express database size

    This alarm checks whether the database size is close to the maximum database size supported by the SQL Server Express edition.

    Internal

    Yes

    SureBackup job session state

    This alarm checks whether a SureBackup job session failed or finished with a warning.

    VM job (SureBackup)

    Yes

    Suspicious user logon attempts activity

    This alarm tracks multiple failed login attempts to the Veeam Service Provider Console portal for the user from the same IP address.

    Internal

    Yes

    Unsupported license deployment. Shared license key

    This alarm tracks checks whether a license key with the same ID is installed on multiple Veeam Backup & Replication servers in the infrastructure.

    Internal

    Yes

    Unsupported Veeam Backup & Replication configuration

    This alarm checks whether Veeam Backup & Replication servers with the same installation IDs are present in the infrastructure.

    Internal

    Yes

    Veeam Service Provider Console license expiration

    This alarm checks whether the Veeam Service Provider Console product license has expired.

    Internal

    Yes

    Veeam Service Provider Console license update state

    This alarm checks whether Veeam Service Provider Console failed to obtain a new license key from the Veeam License Update Server.

    Internal

    Yes

    Veeam Service Provider Console licenses exceeded

    This alarm checks whether the number of managed Veeam backup agents exceeded the number of available licenses.

    Internal

    Yes

    VM without backup

    This alarm checks whether VMs managed with Veeam Backup & Replication have been backed up within the defined RPO (Recovery Point Objective) interval.

    Backup server

    Yes

    VM without replica

    This alarm checks whether VMs managed with Veeam Backup & Replication have been replicated within the defined RPO (Recovery Point Objective) interval.

    Backup server

    Yes

    VMs in the backup repository

    This alarm checks whether the number of VMs stored in a backup repository exceeds the maximum allowed limit.

    Backup repository

    No

    VMs stored in cloud repository

    This alarm checks whether the number of VMs that a company stores in a cloud repository exceeds the maximum allowed limit.

    Cloud repository

    Yes

    WAN accelerator connection state

    This alarm checks the connection status between a Veeam backup server and WAN accelerator.

    WAN accelerator

    Yes

    WAN accelerator version is out-of-date

    This alarm checks whether the version of a WAN accelerator matches the version of Veeam Backup & Replication installed on a backup server.

    WAN accelerator

    Yes

    Workstation agent backups stored in cloud repository

    This alarm checks whether a company has exceeded the max allowed number of Workstation Veeam backup agents stored in the cloud.

    Cloud repository

    Yes