Veeam Service Provider Console 4.0
Guide for Service Providers
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Downloading Logs from Veeam Cloud Connect Server

You can download Veeam Backup & Replication log files from a Veeam Cloud Connect server without having to access the Veeam Backup & Replication console. Log files are downloaded as a single ZIP archive.

Required Privileges

To perform this task, a user must have one of the following roles assigned: Portal Administrator, Site Administrator.

Downloading Logs from Veeam Cloud Connect Server

To download logs from a Veeam Cloud Connect server:

  1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

  1. At the top right corner of the Veeam Service Provider Console window, click Configuration.
  2. In the configuration menu on the left, click Cloud Connect Servers.
  3. Select a Veeam Cloud Connect server in the list.
  4. Click Download Logs.
  5. In the Download Logs window, specify a time interval for which logs must be collected:
  • Last ... days — choose this option to collect data for a specific number of days in the past.
  • Period — choose this option to collect data for a specific time interval in the past.
  1. Click Apply.

Veeam Service Provider Console will display a window with message notifying that the download process started. Click OK to close the window.

  1. Wait until Veeam Service Provider Console collects log data.

The file with exported data will be saved to the default download location on your computer.

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Deployment GuideGuide for Service ProvidersGuide for End UsersGuide for ResellersUsage Scenarios for Service ProvidersRESTful API ReferenceVeeam Cloud Connect GuideVeeam Agent for Microsoft Windows Documentation
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