Veeam Service Provider Console 4.0
Guide for Service Providers
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Managing Portal Administrators

You can assign the role of a Portal Administrator to users and user groups, enable and disable Portal Administrators.

Assigning Portal Administrator Role

To assign the role of a Portal Administrator to a user, add this user to the local Administrators group on the machine hosting Veeam Service Provider Console. If you installed Veeam Service Provider Console using the distributed deployment scenario, this must be a machine on which the Veeam Service Provider Console Server component runs. For details, see Microsoft Documentation.

Managing Portal Administrators Note:

To be able to log in to Veeam Service Provider Console web UI, users or groups must be specified in the Allow log on locally security policy setting on the machine where Veeam Service Provider Console Server component is installed.

Disabling Portal Administrators

To control access to Veeam Service Provider Console for Portal Administrators, you can enable and disable users or groups of users with Portal Administrator privileges. It is recommended to disable users to instantly revoke access to the portal for these users.

To disable a user or a user group with Portal Administrator privileges:

  1. Log in to Veeam Service Provider Console as a Portal Administrator.

For details, see Accessing Veeam Service Provider Console.

  1. At the top right corner of the Veeam Service Provider Console window, click Configuration.
  2. In the configuration menu on the left, click Roles and Users.
  3. At the top of the page, select the Administrator role.
  4. Select the necessary user or user group in the list.

To narrow down the list of users, you can apply the following filters:

  • Username — limit the list of users by name.
  • User Type — limit the list of users by type (User, Group).
  1. Click Disable.

Enabling Portal Administrators

To enable a user group with Portal Administrator privileges:

  1. Log in to Veeam Service Provider Console as a Portal Administrator.

For details, see Accessing Veeam Service Provider Console.

  1. At the top right corner of the Veeam Service Provider Console window, click Configuration.
  2. In the configuration menu on the left, click Roles and Users.
  3. At the top of the page, select the Administrator role.
  4. Select the necessary user or user group in the list.

To narrow down the list of users, you can apply the following filters:

  • Username — limit the list of users by name.
  • User Type — limit the list of users by type (User, Group).
  1. Click Enable.
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