Veeam Service Provider Console 4.0
Guide for Service Providers
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Step 3. Adjust and Approve Managed Services Report

The Managed Services part of the report reflects the maximum number of workloads managed for the past month for each company.

To adjust and approve the number of workloads:

  1. From the list on the left, select the necessary company.

To narrow down the list of companies, you can use the following filters:

  • Status — limit the list of companies by status of the license usage report (Approved, Warning, Error, Processing).
  • Company — search managed companies by name.
  • Workload — search managed companies by type of workload (Virtual Machines, Server Agents, Workstation Agents, File Shares, Enterprise Applications, Cloud Virtual Machines).
  1. In the Detailed Usage area, select a workload whose count you want to adjust.

To narrow down the list of workloads, you can use the following filters:

  • Units — limit the list of workloads by adjustment status (Adjusted, Reported).
  • Workload — search workloads by type (Virtual Machines, Server Agents, Workstation Agents, File Shares, Enterprise Applications, Cloud Virtual Machines).
  1. At the top of the list, click Adjust Count.

Note:

You cannot adjust the following workloads:

  • Workloads of companies managed by resellers. For details on adjusting license usage reports in the reseller portal, see section Submitting License Usage Report of the Guide for Resellers.
  • Workloads protected with Veeam Backup & Replication 9.5 Update 4.
  • Workloads with the File shares type.
  1. In the Adjust Count window, specify the number of workloads that must be included in the report, provide a reason for adjustment and click OK.Adjust License Usage Report
  2. Repeat steps 2–4 for all workloads whose count you want to adjust.

To reset the adjusted workload count, click Reset All Changes.

  1. To approve the adjusted number of workloads, click Approve.
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