Filling User Profile

Administrator Portal users can specify the first and last name, as well as an email address in the user profile. You may need to fill your user profile to configure multi-factor authentication and receive email notifications, such as alarm notifications sent by email.

Required Privileges

To perform the task, a user must have one of the following roles assigned: Portal Administrator, Portal Operator.

Filling User Profile

To fill your user profile:

1. Log in to Veeam Service Provider Console as a Portal Administrator or Portal Operator.

For details, see Accessing Veeam Service Provider Console.

2. At the top right corner, click your user name and choose Edit Profile.

Veeam Service Provider Console will open the Edit User wizard.

3. At the User Info step of the wizard, do the following:

1. In the Title list, choose the desired title.
2. In the First name and Last name fields, specify your first and last names.
3. In the Email address field, specify your email address.

Veeam Service Provider Console will use this email address to send email notifications intended for Administrator Portal users.

4. If you want to enable multi-factor authentication for your user account, on the Multi-Factor Authentication step of the wizard, do the following:

1. Set the MFA access toggle to On and click the Generate the QR code link.

The Secret Code window will open.

2. In an authenticator application, scan the QR code or type in the secret code to create a new account.
3. In the Secret Code window, type in the response code generated by the authenticator application and click OK.

For details on multi-factor authentication, see Configuring Multi-Factor Authentication.

If you want to disable multi-factor authentication for your user account, set the Enable the MFA access toggle to Off.

5. At the Summary step of the wizard, review the specified details.

6. Click Finish.