Veeam Service Provider Console 4.0
Guide for Service Providers
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Enabling Read-Only Access Mode

To prevent end users from changing Veeam backup agent job settings, and performing restore, you can enable read-only access mode.

In the read-only access mode, Veeam backup agents can be managed only in Veeam Service Provider Console. The Veeam backup agent Control Panel section displays a notification saying that the product is managed by a system administrator.

Read-Only Access Mode

End users working directly with Veeam backup agent in the read-only access mode can perform a limited set of operations, including:

  • Running the backup job manually
  • Viewing backup session statistics
  • Creating Veeam Recovery Media
  • Restoring individual files

Other operations are not available for end users.

Enabling Read-Only Access Mode Note:

When you install Veeam backup agents using discovery rules, or initiate Veeam backup agent installation in Veeam Service Provider Console, the read-only access mode is enabled by default. You might need to manually enable the read-only access mode only if Veeam backup agents were installed outside Veeam Service Provider Console (for example, using GPO), or if for some reason you chose not to keep the default access mode settings when installing Veeam backup agents.

Enabling Read-Only Access Mode

To enable read-only access mode for Veeam backup agents:

  1. Log in to Veeam Service Provider Console as a Portal Administrator, Site Administrator or Portal Operator.

For details, see Accessing Veeam Service Provider Console.

  1. In the menu on the left, click Backup Jobs.
  2. Open the Computers tab.
  3. Select one or more Veeam backup agent jobs in the list.

To display all Veeam backup agents running in the full access mode, click Filter, in the Filter backup agents by UI mode section select Full and click Apply.

  1. At the top of the list, click Agent UI Mode and choose Switch to read-only UI.

Disabling Read-Only Access Mode

To disable read-only access for Veeam backup agents:

  1. Log in to Veeam Service Provider Console as a Portal Administrator, Site Administrator or Portal Operator.

For details, see Accessing Veeam Service Provider Console.

  1. In the menu on the left, click Backup Jobs.
  2. Open the Computers tab.
  3. Select one or more Veeam backup agent jobs in the list.

To display all Veeam backup agents running in the read-only access mode, click Filter, in the Filter backup agents by UI mode to display section select Read-Only and click Apply.

  1. At the top of the list, click Agent UI Mode and choose Switch to full admin access.
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