Veeam Intelligence Settings

Veeam Intelligence is an Artificial Intelligence based solution integrated into Veeam Service Provider Console.

For details on the Veeam Intelligence feature, see Veeam Intelligence.

In Veeam Service Provider Console, you can configure Veeam Intelligence operation mode or disable the feature.

Configuring Veeam Intelligence Mode

To select Veeam Intelligence operation mode:

1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

2. At the top right corner of the Veeam Service Provider Console window, click Configuration.
3. In the configuration menu on the left, click Catalog.
4. Click the Veeam Intelligence plugin tile.
5. Select the required operation mode:

• Basic — enables Veeam Intelligence in the basic mode. The feature icon appears in the top bar, allowing portal users to ask questions about Veeam Service Provider Console and receive AI-generated answers based on technical documentation, knowledge base articles and Veeam forums.
• Advanced — activates Veeam Intelligence in the advanced mode. Portal users can inquire about Veeam Service Provider Console functionality and settings as well as data protection operations and infrastructure state. For details on the Advanced mode, see Veeam Intelligence Advanced Mode.

6. Click Save.

Disabling Veeam Intelligence

To disable Veeam Intelligence:

1. Log in to Veeam Service Provider Console.

For details, see Accessing Veeam Service Provider Console.

2. At the top right corner of the Veeam Service Provider Console window, click Configuration.
3. In the configuration menu on the left, click Catalog.
4. At the top right corner of the Veeam Intelligence plugin tile, click the gear icon.

Veeam Service Provider Console will open the Veeam Intelligence: Settings window.

5. In the Veeam Intelligence: Settings window, click Disable.

After you disable the feature, it will be removed from the top bar.