By default, the only user that can access the Administrator Portal on behalf of a service provider is Portal Administrator. Veeam Service Provider Console grants this role to members of the Local Administrators user group on the machine where Veeam Service Provider Console Server component is installed.
To allow other users work with the Veeam Service Provider Console Administrator Portal, you can assign them the following roles:
- Portal Administrator — can perform all administrative activities in Veeam Service Provider Console including: performing portal configuration, creating and managing reseller and company accounts, managing subscription plans and invoices, accessing data of all managed client companies, and so on.
To learn how to create and manage Portal Administrators, see Managing Portal Administrators.
- Site Administrator — can perform administrative activities in Veeam Service Provider Console limited to one Veeam Cloud Connect site and manage companies registered on this site. Site Administrator has no permission to manage resellers and companies delegated to resellers.
To learn how to create and manage Site Administrators, see Managing Site Administrators.
- Portal Operator — can perform all kinds of management tasks for companies in the access scope.
To learn how to create and manage Portal Operators, see Managing Portal Operators.
- Read-only User — can monitor data of companies in the access scope. You can assign a Read-only User role to third party users who will have access to monitoring data but will not be able to perform any management actions.
To learn how to create and manage Read-only Users, see Managing Read-only Users.