Submitting License Usage Report

If you use a Rental license for Veeam Service Provider Console, you must submit a license usage report to Veeam every month. The license usage report shows the maximum number of workloads that were managed in Veeam Service Provider Console within the previous calendar month.

The license usage report is required for license update. By comparing the number of managed workloads in the monthly report, Veeam can make a decision on whether to allow license update. If the monthly usage report does not deviate from the highest watermark value significantly, the license will be updated.

How License Usage Reporting Works

On the first day of the new month, Veeam Service Provider Console generates a single license usage report based on the maximum number of managed Veeam backup agents for the previous month. For Veeam Backup & Replication version 10 Update 1 or later, Veeam ONE and Veeam Backup for Microsoft 365, Veeam Service Provider Console also collects the number of workloads stored in the cloud and managed workloads for separate companies.

Veeam Service Provider Console informs you about the generated report with a notification that is displayed when you access Veeam Service Provider Console as a Portal Administrator. You can review the report in Veeam Service Provider Console, adjust it if necessary, approve and send it to Veeam. For details, see How to Submit License Usage Report.

If you do not want to adjust and approve license usage data manually, you can instruct Veeam Service Provider Console to approve and send reports automatically as soon as license usage data is collected. For details, see Enabling Automatic Report Approval.

Enabling Automatic Report Approval

To enable automatic report approval:

For details, see Accessing Veeam Service Provider Console.

At the top right corner of the Veeam Service Provider Console window, click Configuration.
In the menu on the left, click Licensing.
Navigate to the Usage Reports tab.
At the top of the page, set the Automatic Report Approval toggle to On.

Note:

If you turn on Automatic Report Approval in the Administrator Portal, Veeam Service Provider Console will propagate this setting to all managed resellers.

How to Submit License Usage Report

To submit a license usage report, perform the following steps: