Step 5. Specify Guest Processing Settings

If you want to back up EC2 instances that are currently running, you can configure guest processing settings at the Guest Processing step of the wizard. These settings allow you to specify what actions Veeam Backup for AWS will perform when communicating with the guest OSes.

Particularly, you can specify the following guest processing settings:

Application-aware processing is a Veeam technology that is based on Volume Shadow Copy Service (VSS), a Microsoft solution responsible for quiescing applications on EC2 instances and creating a consistent view of application data. For more information on VSS, see Microsoft Docs.

You can enable application-aware processing for Windows-based EC2 instances running VSS-aware applications to ensure that the applications will be able to recover successfully, without data loss.

Guest scripting allows Veeam Backup for AWS to run custom scripts on processed EC2 instances before and after backup operations.

For example, you can instruct Veeam Backup for AWS to execute a pre-snapshot script on an EC2 instance to quiesce its applications — this will allow Veeam Backup for AWS to create a transactionally consistent snapshot while no write operations occur on on the instance volumes. After the snapshot is created, a post-snapshot script can start the applications again.

Limitations and Requirements

To be able to communicate with instance guest OSes, Veeam Backup for AWS uses the AWS Systems Manager (SSM) service. Thus, if you plan to enable guest processing for EC2 instances protected by the policy, you must consider the following:

Note that SSM Agent is already preinstalled on EC2 instances launched from certain AMIs.

For more information on the SSM service, see AWS Documentation.

Page updated 5/21/2025

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