Step 6. Specify User Credentials

At the Credentials step of the wizard, specify a user whose credentials Veeam Backup & Replication will use to connect to the backup appliance.

For a user to be displayed in the Credentials list, it must be added to the Credentials Manager. If you have not added a user to the Credentials Manager beforehand, you can do it without closing the New Veeam Backup for AWS Appliance wizard. To add a new user, click either the Manage cloud accounts link or the Add button and specify a user name, password and description in the Credentials window.


Consider the following:

  • The security group associated with the backup appliance must allow inbound HTTPS traffic (port 443) from the backup server IP address. Otherwise, you will not be able to proceed with the wizard.
  • The specified user must have multi-factor authentication (MFA) disabled and the Portal Administrator role assigned.

Add appliance - Credentials


As soon as you click Next, Veeam Backup & Replication will verify connection to the specified backup appliance. If the version of the appliance is not compatible with the Veeam Backup & Replication version or if the TLS certificate used to connect to the Veeam Backup for AWS Web UI is not trusted, you will receive a warning. To learn how to eliminate this warning, see Eliminating Warnings.