Before You Begin

In this article

    Requirements

    Consider the following requirements:

    • You can restore files from the file systems listed in the Platform Support section.
    • The account that you use to start the Veeam Backup & Replication console and to connect to the backup server must have permissions and privileges described in Veeam Backup & Replication Console Permissions.
    • You can restore VM guest OS files from a backup or replica that has at least one successfully created restore point.
    • [For restore to the original location] The mount server must have access to the VM guest OS (if file-level restore is performed over the network) or vCenter Server and ESXi host where the target VM runs (if file-level restore is performed over VIX API/vSphere Web Services).
    • [For restore to the original location] VMware Tools must be installed on the target VM.

    ReFS

    If you plan to restore files from a VM running Microsoft Windows ReFS, consider the following for the Veeam Backup & Replication components involved in the restore process:

    • The machine on which a mount point is created must run Microsoft Windows Server 2012 or later.
    • [ReFS 3.x] If you plan to restore files from a VM running Microsoft Windows ReFS 3.x, the machine on which mount point is created must run Microsoft Windows Server 2016 or later and the ReFS version must be supported on it.
    • The machine on which a mount point is created must run Microsoft Windows Server of the same version or newer than the guest OS of a VM from which you plan to restore files.

    To learn on which machines mount points can be created, see File-Level Restore Scenarios and Mount Points.

    Data Deduplication

    If you plan to restore files from a VM running Microsoft Windows Server 2012 or later and data deduplication is enabled for some VM volumes, consider the following for the Veeam Backup & Replication components involved in the restore process:

    • The machine on which a mount point is created must run Microsoft Windows Server 2012 or later.
    • The machine on which a mount point is created must run Microsoft Windows Server of the same version or newer than the guest OS of a VM from which you plan to restore files.
    • Data deduplication must be enabled on the machine on which a mount point is created.

    To learn on which machines mount points can be created, see File-Level Restore Scenarios and Mount Points.

    Limitations

    Consider the following limitations:

    • Processing of reparse points is supported only for NTFS.
    • You cannot restore files from a backup created in the reverse incremental mode if the backup job is being performed. If the backup is created in the incremental backup mode and the backup job is being performed, you can restore files from any available restore point.
    • You cannot restore VM guest OS files from a running replica or if the replication job with the necessary VM is being performed.