Step 6. Specify Location for Helper Appliance

The Helper Appliance step of the wizard is available only if you have selected the Use a temporary helper appliance option at the Specify Helper Host step. This step is not available if you recover VMware vSphere VMs from backups or replicas.

At this step of the wizard, you specify an ESXi host to which you want to place the helper appliance.

To select a destination for the helper appliance:

  1. At the bottom of the window, click Customize.
  2. In the Host field, specify the ESXi host on which the helper appliance must be registered.
  3. In the Resource pool field, specify a resource pool to which the helper appliance must be placed.

Note

If you perform restore from storage snapshots, the Host and Resource pool fields cannot be changed. Their values are taken from the Configure Staging Host step of the wizard.

  1. Select a network for the helper appliance:
  1. On the right of the Network field, click Choose.

In the Select Network window, Veeam Backup & Replication will display a list of networks to which the specified host is connected.

  1. From the Networks list, select a network to which the helper appliance must be connected and click OK.

Consider that the backup server and the mount server must have access to the helper appliance over the network.

  1. Specify IP addressing settings for the helper appliance and DNS server:
  1. Click Configure.
  2. Switch to the IPv4 or IPv6 tab depending on which addresses you want to configure. Note that you can use IPv6 addresses only if IPv6 communication is enabled as described in section IPv6 Support.
  3. Configure IP settings for the helper appliance:
  • If you use a DHCP server in the network and want to obtain the IP address automatically, leave the Obtain an IP address automatically option selected.
  • To manually assign a specific IP address to the helper appliance, click Use the following IP address and specify the IP address settings.
  1. Configure IP settings for the DNS server:
  • If you use a DHCP server in the network and want to obtain the IP address automatically, leave the Obtain DNS server address automatically option selected.
  • To manually assign a specific IP address to the DNS server, click Use the following DNS server address and specify preferred and alternate addresses.
  1. Click OK.
  1. To enable FTP access to the restored file system, select the Enable FTP server on appliance (advanced) check box. As a result, users will be able to access the helper appliance over FTP, browse the file system of the restored VM and download necessary files on their own.
  2. If you are performing restore of a VM with the Novell Storage Services file system, select the Restore from Novell Storage Services (NSS) file system check box. Veeam Backup & Replication will deploy a specific appliance that supports the Novell Storage Services file system.

Important

Consider the following:

  • When choosing an ESXi host for the helper appliance used for file-level restore from the Novell Storage Services file system, make sure that it allows running VMs with 64-bit guest OSes.
  • If you restore files from a non-NSS file system, check that the Restore from Novell Storage Services (NSS) file system check box is not selected. Otherwise, the restore process may work incorrectly.

Step 6. Specify Location for Helper Appliance 

Page updated 10/6/2023

Page content applies to build 12.1.1.56