Decrypting Tapes Without Password

If you have lost or forgotten a password, you can unlock encrypted tapes with the help of Veeam Backup Enterprise Manager.

You can restore data from tapes without a password only if your backup infrastructure meets the following conditions:

  1. You use Veeam Universal License (or a legacy socket-based license, Enterprise or higher edition).
  1. Veeam backup server on which your encrypted tapes is added to Veeam Backup Enterprise Manager.
  1. Veeam backup server on which you generate a request for data decryption is added to Veeam Backup Enterprise Manager.

The restore process is accomplished with the help of two wizards that run on two servers:

  1. The Encryption Key Restore wizard on the Veeam backup server.
  2. The Password Recovery wizard on the Veeam Backup Enterprise Manager server.

To restore encrypted data from tapes without a password:

  1. Create a request for data restore.
  2. Process the request in Veeam Backup Enterprise Manager.
  3. Complete the key restore process.

Page updated 6/30/2023

Page content applies to build 12.3.0.310