Veeam Backup & Replication 9.5 Update 4
User Guide for VMware vSphere
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Decrypting Tapes Without Password

If you have lost or forgotten a password, you can unlock encrypted tapes with the help of Veeam Backup Enterprise Manager.

You can restore data from tapes without a password only if your backup infrastructure meets the following conditions:

  1. You use the Enterprise or Enterprise Plus Edition of Veeam Backup & Replication.
  2. Veeam backup server on which you encrypted tapes is added to Veeam Backup Enterprise Manager.
  3. Veeam backup server on which you generate a request for data decryption is added to Veeam Backup Enterprise Manager.

The restore process is accomplished with the help of two wizards that run on two servers:

  1. The Encryption Key Restore wizard on the Veeam backup server.
  2. The Password Recovery wizard on the Veeam Backup Enterprise Manager server.

To restore encrypted data from tapes without a password:

  1. Create a request for data restore.
  2. Process the request in Veeam Backup Enterprise Manager.
  3. Complete the key restore process.
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